A survey from Edgeware and streaming media expert Dan Rayburn has highlighted streaming TV providers’ limited visibility into their customers’ QoE and means to correct quality-impacting problems in real time. The survey, conducted in May 2020 with 250 leading broadcasters, OTT service providers, cable companies, publishers and brands, explores the video quality issues facing streaming […]

The media industry lacks a clearly defined picture of how bitrate optimisation impacts the viewer experience, according to a survey of OTT providers, broadcasters and multichannel video providers. The survey, which aggregated input from 300 respondents, showed wide variations in the methodologies used to understand optimisation, and in how metrics are collected. While more than […]