Over half of UK broadband customers have experienced problems with their connection in the past year, according to findings from consumer champion Which?, who is calling on providers inflicting above-inflation price hikes to improve their service. Which?’s latest broadband satisfaction survey of nearly 4,000 broadband customers found over half (53 per cent) have experienced connection […]
EE has now successfully deployed over 600 street-level mobile sites, known as small cells, across the UK, delivering on its commitment to add hundreds of new sites to the 200 announced just over a year ago. A further 411 small cell installations are now delivering enhanced capacity in high demand areas, including in major cities […]
Ofcom has published its seventh annual comparing customer service report, painting a mixed picture of how UK telecom providers performed in 2022. It reveals that people were more likely to be satisfied with their mobile provider (87 per cent) than their broadband (82 per cent) or landline company (77 per cent). And while average numbers […]
The third episode of a new documentary series charting BT Sport and EE’s New Signing initiative will premiere during half time (3.45pm) of BT Sport Score on May `3th, on BT Sport 3, and is available now on BT Sport’s and EE’s YouTube channels. The series follows the journey of two British Sign Language users as they train with […]
BT has secured a multi-million pound contract worth up to £350 million over the next six years to become the sole provider to deliver public sector connectivity across Scotland. The Scottish Wide Area Network (SWAN) contract, which has been awarded by NHS National Services Scotland (NSS) on behalf of the Scottish Government, will accelerate the […]
A study by Strand Partners on behalf of Virgin Media O2 has revealed that millions of Brits are paying for mobile phones they already own because they don’t fully understand their bills. More than 9 in 10 (93 per cent) Brits are unaware they could be charged for mobile phones they’ve already paid for through […]
EE has revealed new details of its nationwide investment to connect the UK to 5G, with the technology reaching hundreds of rural communities across the UK for the first time. A series of new innovations that will boost the range, resilience and energy efficiency of mobile connectivity in the years ahead have also been unveiled. […]
EE customers are now able to access 5G connectivity on the London Underground, with the network’s high-speed coverage live at three stations – Archway and Tufnell Park on the Northern line, and Notting Hill Gate on the Central line. In addition to continuous 5G coverage from ticket hall to platform at all three stations, 5G […]
EE has launched EE Mini Movie Makers, a set of downloadable tools that use innovative AR technology coupled with AI content creation to transform children’s imaginary living room performances and inspire the next generation of performers and filmmakers. EE Mini Movie Makers launches with a competition that will see the winning children and their family […]
Millions of BT and EE broadband customers will be hit with price hikes of up to 14.4 per cent this spring as the cost of living crisis continues to take hold. ISPs can increase prices mid-contract by the rate of inflation plus an extra amount on top, as set out in their terms and conditions. […]