Netflix reports that 46 per cent of Internet Service Providers (ISPs) increased their speed by 0.2 Mbps and 52 per cent stayed the same, resulting in a higher average speed in January 2024 on the Netflix ISP Speed Index – a monthly update on which ISPs provide the best prime time Netflix streaming experience. Twenty-eight countries […]
Sixteen per cent of Internet Service Providers (ISPs) increased 0.2 Mbps and 83 per cent stayed the same during December 2023 on the Netflix ISP Speed Index, a monthly update on which ISPs provide the best prime time Netflix streaming experience. Three countries and regions were in the top performance tier for December: Hong Kong, […]
Internet service providers can now trust that vendor Customer Premises Equipment (CPE) running prplOS will interoperate with their device management systems and burgeoning application ecosystems, through the new High-Level Application Programming Interface (HL-API) certification programme from the prpl Foundation. App-enabled service Gateways are currently in high-demand, as operators look to offer new and value-added services […]
VIVID, a provider of affordable homes and support services in the south of England, has selected Complete Technology Group (CTG) to manage the strategic roll-out of full-fibre infrastructure across its high rise blocks of flats (also known as Multi-Dwelling Units, or MDUs). Digital infrastructure specialist CTG oversees the digital connectivity strategy, design, installation, and independent […]
After falling dramatically in 2020 as a result of the pandemic, customer satisfaction began rebounding in 2021 and is now two-thirds of its pre-pandemic level, according to a Net Promoter Score (NPS) analysis by experience management specialist Qualtrics XM Institute. As a sign of economic healing, some industries have even surpassed their pre-pandemic scores, including […]