Research: 32m US homes are ‘OTT service hoppers’
A Parks Associates report, Data-Based Decision Making for Video Services, finds 36 per cent of OTT subscribers, roughly 32 million US households, are ‘service hoppers’ – defined as OTT subscribers who switched between services and resubscribed to services multiple times in the previous twelve months. The report details the challenges in OTT subscriber acquisition and retention […]