Ofcom has published the latest league tables on the complaints it receives about the UK’s major broadband, pay-TV and mobile firms. The quarterly report reveals the number of complaints made to Ofcom between July and September 2020, about firms that provide home broadband, pay-TV, landline telephone and pay-monthly mobile and pay-TV. Ofcom includes all providers […]
UK broadcast regulator Ofcom is inviting evidence on the relationship between public service broadcasters (PSBs) and the independent TV production sector. In December 2020, Ofcom published Small Screen: Big Debate (SS:BD), a consultation looking at how to strengthen and maintain public service media in the UK for the next decade and beyond. The current regulatory […]
More than one in six people are struggling to afford their broadband during the third lockdown, UK advisory charity Citizens Advice has found. This comes at a time when people are more reliant on broadband to work, teach their children and order essentials. Citizens Advice found that during the first lockdown, certain groups, including people […]
An Ofcom investigation has found that religious satellite television channel Loveworld breached broadcasting rules for the second time in a year. During the course of a 29-hour programme – The Global Day of Prayer – news content and sermons presented potentially harmful, unsubstantiated theories about the Coronavirus, without providing adequate protection for viewers. Some of […]
A report from UK comms regulator Ofcom shines a light on the innovative, emerging technologies that could shape the communications industry in the future. Communications services and the technologies used to deliver them are constantly evolving. As the UK’s communications regulator, Ofcom says it is vital it is aware of developments in the sectors it […]
UK comms regulator Ofcom has confirmed the companies set to take part in the upcoming spectrum auction. Ofcom is planning to release airwaves in the 700 MHz and 3.6-3.8 GHz bands through an auction. The frequency bands are likely to be used by mobile network operators to deliver a range of services, including 5G mobile. […]
Five million UK households who are out of contract with their broadband supplier have been put off switching as they don’t have confidence in the process, which has seen them over pay by £804 million, according to research from Uswitch.com, the comparison and switching service. Households whose broadband deals
The UK Secretary of State for Digital, Culture, Media & Sport has confirmed the appointment of Maggie Carver CBE as the Interim Chair of broadcast and comms regulator Ofcom from January 1st 2021 to June 30th 2021. The move follows the departure of previous Chairman Lord Burns at the end of 2020. Carver will chair […]
Virgin Media is preparing to raise the subscription price for its broadband, TV and phone services by an average of 4 per cent – some 13 times higher than the current CPI (Inflation) rate. BT has already stated it will be raising broadband prices by CPI + 3.9% this year. The telco said it plans […]
UK broadcast regulator Ofcom has confirmed changes to its Broadcasting Code and Code on the Scheduling of Television Advertising following consultation. The changes reflect new requirements on broadcasters under the revised Audiovisual Media Services Regulation 2020, and also take account of legislative changes following the end of the transition period for the UK’s withdrawal from the European Union. In brief, Ofcom is amending: the […]