Advanced Television

Ofcom

UK completes 700 MHz clearance

UK Digital Infrastructure Minister Matt Warman has confirmed the milestone completion of the four-year, £350 million major infrastructure programme to clear the 700 MHz spectrum band, allowing new data capacity to be released for mobile operators. The 700MHz spectrum band had mainly been used for digital terrestrial TV broadcast as well as professional radio microphones […]

September 3, 2020By Colin Mann

Ofcom: Plusnet provides most satisfying broadband

Research published by Ofcom reveals which UK telecoms providers are setting the industry standard for good customer service. The annual customer service report looks at how each of the major telcos providers performed last year on measures including customer complaints received, value for money and overall customer satisfaction. The data is based on how companies […]

August 21, 2020

Ofcom confirms 5G spectrum auction plans

UK comms regulator Ofcom has confirmed plans to auction spectrum to help improve mobile broadband and support the rollout of 5G, with bidding set to start in January 2021. According to Ofcom, the auction will increase the total amount of spectrum available for mobile in the UK by nearly a fifth (18 per cent) – bringing […]

August 4, 2020By Colin Mann

Research: Connectivity problems under lockdown

Eight and a half million UK households suffered work, schooling or entertainment disruption, or were cut off from their families, thanks to Internet connection problems during the Covid-19 lockdown, a survey commissioned by customer experience specialist Quadient has revealed. This disruption comes as the lockdown has made connectivity more important than ever – more than […]

July 30, 2020

Ofcom researches attitudes to PSB

UK broadcast regulator Ofcom has published new research to explore the relationship that people have with public service broadcasting. This research is designed to help inform Ofcom’s work on the future of PSB – Small Screen: Big Debate. Its purpose is to stimulate a national conversation involving viewers, the broadcasting industry, Parliament, and regulators about […]

July 29, 2020By Colin Mann

Openreach commits to ‘final third’ Full Fibre

UK digital network infrastructure provider Openreach has outlined plans to make ultra-reliable and gigabit-capable FTTP broadband available to more than three million homes and businesses in some of the UK’s hardest to serve communities. This follows a new consultation from industry regulator Ofcom where it proposes that such a build commitment from Openreach is sufficient […]

July 29, 2020By Colin Mann

Ofcom boost for broadband customers

Broadband customers who are out of contract are set to benefit from a package of pricing changes and commitments from their providers, following a review by UK comms regulator Ofcom. According to Ofcom, the broadband market offers customers a wide range of choice, with different deals on offer to suit different needs, but it is […]

July 28, 2020

Ofcom updates rail connectivity plans

UK comms regulator Ofcom has published updated advice to the Government on the airwaves that could be used to improve broadband for rail passengers. In 2018, Ofcom provided initial advice to the UK Government on how demand for on-board data services for passengers is likely to grow in the coming years; and on the types […]

July 27, 2020By Colin Mann

Ofcom sets out vulnerable customer guidance

People suffering financial, health or emotional problems should be treated fairly and given the right support by phone, broadband and pay-TV providers, under best practice industry guidance issued by UK comms regulator Ofcom. The coronavirus pandemic has increased the potential for customers’ circumstances to change suddenly and providers are already offering additional support to people […]

July 23, 2020By Colin Mann

Ofcom consults on video sharing platforms

UK comms regulator Ofcom is seeking evidence relating to new regulatory requirements that will apply to video-sharing platforms (VSPs), online video service where users can upload and share videos. Earlier in 2020, the UK Government confirmed the appointment of Ofcom as the regulator for VSPs established in the UK, under revisions to the EU-wide Audiovisual […]

July 16, 2020