Michelle Donelan, the UK Secretary of State for Science, Innovation and Technology, has written to Dame Melanie Dawes, CEO of Ofcom, outlining how the regulator can support the implementation of the Wireless Infrastructure Strategy and Spectrum Statement. The Wireless Infrastructure Strategy aims to drive the deployment and adoption of 5G and other advanced wireless connectivity […]

With UK comms regulator Ofcom proposing an enforcement programme, following delays in implementing a broadband provider switching scheme, a report from analyst firm Omnisperience suggests that a revamp of the UK’s number porting process, which allows customers to change service provider without having to change their number, is critical to curbing both fraud and cyber […]

At the halfway point of its probe into UK cloud services, regulator Ofcom is proposing to refer the market to the Competition and Markets Authority (CMA) for further investigation. Ofcom’s market study has provisionally identified features and practices that make it more difficult for customers to switch and use multiple cloud suppliers. Ofcom is particularly […]

UK comms regulator Ofcom has opened an industry-wide enforcement programme regarding the failed implementation of a new broadband switching process, as industry misses the deadline for launching the new service. New rules have come into force requiring landline and broadband providers to operate the ‘One Touch Switch’ process for residential customers. After extensive consultation with […]

The changing needs of viewers and listeners and a demand for greater public accountability are enshrined in a new, modernised BBC operating licence announced by broadcast regulator Ofcom. The licence, which comes into effect on April 1st, 2023, has been designed firmly to hold the BBC to account on delivering its remit, while enabling it […]

UK comms regulator Ofcom is to make millimetre wave (mmWave) spectrum across the 26 GHz and 40 GHz bands available for new mobile technology, including 5G services. This could deliver significant benefits by enabling large wireless data capacity and speeds. It can be used to improve mobile services and deliver innovative new services across the […]

The UK House of Commons Digital, Culture, Media and Sport Committee MPs is to question Dame Melanie Dawes, Chief Executive of Ofcom, on the organisation’s work as the regulator and competition authority for the UK communications industries. The session on March 14th is likely to explore a range of broadcasting issues, including the BBC’s operating licence, content […]

Broadband customers could get clearer and more consistent information about their service when signing up to a new deal, under proposals announced by UK comms regulator Ofcom. Under the planned new guidance, broadband providers would only be able to use the terms ‘fibre’ and ‘full-fibre’ on their websites and in contracts if their network uses […]

UK broadcast regulator Ofcom has found the Mark Steyn programme, which aired on GB News on April 21st, 2022, in breach of its broadcasting rules. Ofcom says it has been consistently clear that, under its rules, broadcasters are free to transmit programmes which may be considered controversial and challenging, or which question statistics or other […]

Ofcom has published the latest figures for complaints the regulator received about the UK’s major mobile, broadband and pay-TV providers between July and September 2022. In summary, the latest complaints data shows: Overall, complaint volumes during this quarter were broadly in line with the previous three months. Shell Energy continued to attract the most broadband […]