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Soft-ex

Research: Bills should be effective comms tools

Research from telecoms analyst firm Omnisperience and digital bill communications and analytics specialist Soft-ex has found that 84 per cent of communications service providers (CSPs) are planning to invest in more effective customer communications in the next 24 months. Throughout the Covid-19 crisis, CSPs played a vital role in keeping both enterprises and households connected, […]

July 15, 2020