More than a quarter of the UK are left angry, upset or confused after speaking to their broadband provider’s customer services. More than a third of people (38.5 per cent) believe that the UK’s broadband providers offer the worst customer service of any industry, according to research by leading alternative broadband provider, Hyperoptic. The study, […]

Southampton is home to the fastest average broadband speeds in the UK, exceeding 160Mbps on average, according to an internet speed study from Uswitch.com. The broadband experts analysed broadband speed data in local authorities across the country to find the areas with the quickest connections across the UK. Local authorities with the fastest broadband speeds […]

Online passwords are the most misunderstood aspect of online security, with more than three quarters (78 per cent) mistakenly believing their passwords are completely safe if kept with a large company. After surveying over 2,000 UK residents on widespread internet security myths from online banking to public WiFi, Uswitch, the broadband comparison service, determined which […]

A Uswitch study has revealed the most popular streaming releases of 2022, and Netflix dominates the rankings, with Heartstopper, The Last Kingdom and Cheer ranking top. The study by analysed audience reviews, critic ratings, and online popularity for Netflix, Disney+ and Prime Video 2022 original titles, to reveal the UK’s most popular streaming releases from […]

Glasgow is the UK’s most unequal city for broadband connections – with its fastest area 866 times the speed of its slowest, according to analysis of 16,500 consumer speed tests by Uswitch, the comparison and switching service. The highest average download speed measured in Glasgow was 840.4Mbps, logged in the Milton district. Yet just four […]

Sky has confirmed it will raise broadband and pay-TV prices on some of its packages from April 1st. Landline customers will also see their bills rise from the beginning of May. Sky says the average price increase will be less than 5 per cent, and the company will be contacting all affected customers to notify […]

Virgin Media O2 has announced its annual price increase for its broadband, mobile, TV and landline customers. Millions of customers will soon see their Virgin Media bill rise by as much as £4.70 per month which is one the biggest hikes in years. That increase could add as much as £56 to a yearly broadband […]

More UK broadband and mobile customers are shopping around and signing up to better deals – and saving themselves millions of pounds – following rule changes implemented by regulator Ofcom. In 2020, around two thirds (62 per cent) of broadband customers who were nearing the end of their contract either signed up to a new […]

Japan’s Netflix library contains more top-quality TV and film content than anywhere else in the world, according to a study by Uswitch.   The research calculated which countries have access to the best-reviewed and most awarded TV and film content by totalling the IMDb scores for every TV series and film in each country’s library. This was […]

A study by Uswitch analysed how much time Brits are spending in front of a screen and what effects this can have on wellbeing. Brits have been in front of a screen now more than ever, whether it’s as a form of entertainment or simply the work from home lifestyle many are now used to. […]