Ofcom has published the latest figures for complaints the regulator received about the UK’s major mobile, broadband and pay-TV providers between July and September 2022. In summary, the latest complaints data shows: Overall, complaint volumes during this quarter were broadly in line with the previous three months. Shell Energy continued to attract the most broadband […]

The Pegasus World Cup presented by Baccarat (G1) on January 28th will reach over 135 territories through broadcast distribution courtesy of HBA Media. Held in Miami, the first major flat event of 2023 has attracted legendary jockey Frankie Dettori, who will ride in the feature race for his final time as he starts his international ‘swansong’ […]

Juniper Networks, a specialist in secure, AI-driven networks, has announced that UK multiplay operator Virgin Media O2 has successfully upgraded its IP core backbone network with Juniper – capable of supporting 800G. Virgin Media O2 is investing in sustainable infrastructure for the long term that can support sustained data growth and bandwidth demands. Virgin Media […]

As many UK mobile, TV and broadband firms prepare to hike monthly bills by up to 18 per cent this spring, new research from consumer champion Which? finds that customers could save over £250 (€284) a year by switching providers. Which asked more than 5,000 customers who had their contract end on either their mobile, […]

Insights released by Virgin Media O2 reveal the consumer connectivity behaviours that have shaped 2022 as Brits navigated a year of ‘new-normal’ and witnessed major, historic events from the death of Queen Elizabeth II to the Lionesses’ football success in the summer. As 2022 brought post-Covid freedoms, demand for data remained at record levels. Virgin […]

Warzone 2.0, the latest version of Call of Duty’s popular Battle Royale mode, was made available for preload from November 14th, but it was in the early hours of November 16th that saw gamers get ready for the big launch. Whilst most of the country were asleep, usage of Virgin Media O2’s broadband network continued […]

From now until November 28th, Virgin Media says it is offering its lowest price ever for M350 broadband at £27 per month, saving customers 52 per cent off the original price with a total saving of £522. Customers who want TV on top of their broadband can get the Bigger M350 bundle for £39 per […]

Virgin Media O2 is giving millions of its customers a broadband speed boost at no extra cost, offering them even more megabits for their money at a time households are increasingly reliant on broadband to stay connected and entertained. The boost, effective immediately, will see Virgin Media’s M100 service benefit from a 22 per cent […]

Virgin Media O2 has announced that its first joint product, Volt, has surpassed one million customers just a year on from its launch. The joint offering launched within months of the companies’ £31 billion merger in 2021, with the aim of boosting services for its customers by offering Virgin Media’s ultrafast broadband and O2’s mobile […]

Virgin Media is offering Stream customers new savings on popular subscriptions including BT Sport, Sky Sports, and Sky Cinema which it says will save customers up to £31 per month in comparison to Sky’s new streaming service. Available immediately, Virgin Media customers who take M350, M500 or Gig1 broadband only packages can get Stream with […]