UK comms regulator Ofcom has opened an investigation into UK operator Virgin Media following complaints from customers that the company is making it difficult for them to cancel their services. According to Ofcom, being able to switch provider easily is an important part of a competitive market. Telecoms customers can choose from a wide range […]

Over half of UK broadband customers have experienced problems with their connection in the past year, according to findings from consumer champion Which?, who is calling on providers inflicting above-inflation price hikes to improve their service. Which?’s latest broadband satisfaction survey of nearly 4,000 broadband customers found over half (53 per cent) have experienced connection […]

Virgin Media customers with Virgin TV 360 or Stream can now access Pluto TV, directly via their set-top box, at no extra cost. Pluto TV, the ad-supported streaming TV (FAST) service, will give customers access to more than 100 live linear channels spanning drama, news, sport, entertainment, kids’ programmes and more, as well as thousands […]

Nokia has won a new three-year deal with Virgin Media O2 to supply Radio Access Network (RAN) equipment from its AirScale portfolio, continuing the long-standing partnership between the two companies. The deal will see the operator invest in 2G, 3G, 4G, and 5G networks, supporting Virgin Media O2’s continued efforts to deliver a network experience […]

The Chairman of Telefónica, José María Álvarez-Pallete, has taken from as Chairman of the Board of Directors of VMO2, replacing Liberty Global CEO Mike Fries. This replacement responds to the agreement established in the creation of the joint venture resulting from the merger between Virgin Media (Liberty Global) and O2 (Telefónica), by virtue of which […]

Virgin Media Ireland is launching 2Gbps fibre broadband in towns including Tralee, Killarney and Letterkenny, and continuing fibre network upgrades in areas such as Dublin, Cork and Louth. It says this is a milestone in its three-year transition to a full fibre network: at the end of 2021, it pledged to invest €200 million to […]

Virgin Media O2 is increasing upload speeds for even more of its broadband customers at no extra cost. The boost will see the average upload speed for Virgin Media’s M500 service increase from 36Mbps to 52Mbps, with the average upload speed for Gig 1 services rising from 52Mbps to 104Mbps – six times faster than […]

Customers of UK pay-TV operator Virgin Media with Virgin TV 360 or Stream can now access the Paramount+ SVoD service directly via their set-top box for £6.99 (€8.03) per month, or £69.90 per year. Paramount+ is the latest in a series of apps to become available on Virgin TV, offering customers access to more than […]

Communications and media software and services provider Amdocs has been selected by UK multiplay telco Virgin Media to provide its customers seamless integration on streaming services. Under the project, consumers will be given the ability to add entertainment subscriptions to their monthly bill or enjoy them as part of a bigger bundle with their existing […]