When Covid-19 forced Americans to stay home, many turned to streaming, taking solace in their ability to binge-watch entertainment of all shapes and sizes. But it was only a matter of time before fatigue set in. After a steady mark last year, customer satisfaction with video streaming tumbles 2.6 per cent to a score of […]

After a record year in 2020, the first quarter of 2021 has marked a turning point, according to findings from telecoms regulator Arcep, which show that  more than half of all Internet access subscriptions as of  March 31st 2021 are now to superfast services Arcep’s (Autorité de régulation des communications électroniques et des postes) scoreboard […]

Findings from advisory charity Citizens Advice suggest that 2.5 million people in the UK are behind on their broadband bills, with 700,000 of these falling into the red during Covid. The new research has also found some groups are particularly struggling. Young people and those with children under 18 are three times more likely to […]

BT has launched a new range of 12-month home broadband plans. The telco says that the shorter plans are available to new customers and are perfect for renters, or those looking to move who may not want to commit to a 24-month plan. The 12-month contract option is available across Broadband, Superfast Fibre and BT’s […]

Although data usage moderated in Q1 2021 after pandemic-fuelled rapid growth in 2020, subscribers continued to adapt to the new broadband environment by embracing faster speeds, according to the Q1 2021 OVBI (OpenVault Broadband Insights) report from broadband technology solutions and data-driven insights specialist OpenVault. Almost one-tenth (9.8 per cent) of all subscribers were provisioned […]

UK digital infrastructure provider Openreach has outlined plans to build ultrafast, ultra-reliable Full Fibre broadband to at least three million more homes and businesses in some of the nation’s hardest-to-serve communities – meaning fewer homes and businesses will require taxpayer subsidies to upgrade. The company’s updated build plan will be fundamental to the UK Government […]

The annual status report on the French telecoms market from communications regulator ARCEP (l’Autorité de régulation des communications électroniques), show that in 2020, operators’ investments (excluding spending on 5G spectrum) reached €11.5 billion, which marks an 8.1 per cent increase YoY, compared to the average 4.5 per cent increase over the two previous years. When […]

Virgin Media reports it has achieved zero waste to landfill operations for the first time, and since 2014 has reduced its operational carbon footprint (scope 1 and 2) by 46 per cent and refurbished and reused more than 8 million products, it has revealed in its latest 2020 Sustainability Report. The report, Dialling into 2020, […]

The Communications and Information Technology Commission (CITC) has published its Game Mode report for the first quarter of 2021, ranking Saudi Arabia’s telecom service providers based on their video game performance. This quarter’s Game Mode report reveals that Zain, a local telecom operator, has the best video game quarterly performance. Zain outperformed Mobily, Saudi Telecom […]

Research firm Strategy Analytics finds that explosive growth in consumer broadband Internet traffic is coming to an end. The Strategy Analytics Service Provider Strategies (SPS) service report, Is Fixed Broadband Traffic Growth Slowing Down?, predicts that annual growth in consumer broadband Internet traffic will decline by 82 per cent over the period 2018 – 2028. […]