The wholesale division of BT Group is to provide landline services for Orange customers as part of Orange’s push to offer mobile, fixed line, broadband and TV services. The agreement will allow Orange to offer a fixed-line telephony service under its own brand but managed and maintained by BT Wholesale. Orange customers will need to subscribe to its Home Max broadband package.
Under the terms of the agreement, BT Wholesale will manage line rental, calls and end-to-end customer management, including the setup and management of Orange’s customer call centres.The two companies said the deal would allow Orange to enter the market for fixed line and bundled services faster and at a lower cost.
Orange said it had over 16.5 million customers in the country by the end of March – 15.1 million active mobile customers and over 1.5 million Internet customers. It is planning to launch a new Internet-based television service before the end of the year.