Advanced Television

Rethink TV

Report: Live sports drives OTT security market

Live Sports are the last bastion of pay-TV, and are held in high regard by operators and broadcasters. They are the last service tethering customers to their cable and satellite packages, but these operators know that it is a question of when not if, for when the sports leagues pull the trigger and pursue a […]

February 24, 2021

Forecast: Operators ‘weaponise’ customer service

With a rocky road ahead for their core offerings, triple play operators are having to weaponise customer care in order to keep a hold on their revenues, according to research from Rethink TV. Traditional OSS/BSS offerings are not up to the job, which has given rise to a new breed of vendors, focused on improving […]

January 6, 2021