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Witbe, the next generation Quality Monitoring Company, has announced that Netia, one of the leading telecom operator in Poland has selected Witbe’s CDN Video Quality Manager to monitor its TV delivery network. Witbe’s solution has been implemented by VECTOR, an international technology company, which specializes in designing and manufacturing innovative solutions for telecommunications operators in Europe.
Considering the high competiveness of Poland’s pay TV market, operators like Netia have no other choice but to come up with a strong differentiation strategy that will allow them to stand out from the crowd. Netia has clearly identified their key factor of success would be to offer subscribers the most compelling range of broadcast content, providing multiscreen access to popular web TV as well as linear HD channels with the best Quality of Experience possible.
Netia has always been aware applying very strict quality assurance standards was fundamental. They had to find a quality monitoring solution for their TV service that would assure the best Quality of Experience to their subscribers.
“Witbe offered us all the technological features and guarantees of reliability and conformance we were looking for. We are confident that thanks to Witbe’s CDN Video Quality Manager, our subscribers will benefit from the service performance and availability that they are entitled to expect at all times.” – says Miroslaw Suszek, CTO at Netia.”It was also important for us to cooperate with a professional company to integrate this solution in our network. We decided to choose VECTOR company, who provided us a complete end-to-end implementation of Witbe’s CDN Video Quality Manager.” added Miroslaw Suszek.
The solution delivered by Witbe includes its unique OTT Monitoring Robots embedding the new OTT v2 plugin for Adaptive Bitrate Streaming. They have the capacity to interact with CDN cache servers, just as any viewers would do using a mobile TV application. They can identify manifests, chunk errors, detect loops in live streams, measure download speed and highlight load balancing issues… proactively, before customer complain.
With the help of VECTOR, the project turned out to be a real success. Witbe’s CDN Video Quality Manager is now the keystone of Netia’s Quality Assurance and monitors 176 channels over its CDN infrastructure. Netia is able to detect unavailability, performance and conformance issues and enforce SLAs with their CDN providers.