Sigma Systems, a specialist in Advanced IP Service Fulfilment solutions, has announced record customer growth for its fiscal year ending September 30, 2011, bringing its total subscriber services under management to over 160 million for its cable and telecommunications customers worldwide.
In FY 2011, Sigma secured contract extensions with several Tier 1 operators and increased its customer reach in both domestic and international markets. The company’s customer growth was fueled by the expansion of the company’s sales and support presence in key international markets including North America, Latin America, Japan and Europe. Also this year, Sigma launched new OSS solutions, including the IP Video Services Accelerator and the Telco Services Accelerator, which enable cable and telecommunications companies to quickly and profitably deliver new services and realize new revenue opportunities.
“In 2011, Sigma successfully delivered new solutions that enabled our customers to introduce new, innovative services to meet and, in many cases, exceed their customers’ expectations,” said Tim Spencer, president and COO for Sigma Systems. “We achieved strong year on year growth, with close to 50 per cent of our revenues now being generated in markets outside of North America. In FY 2011, we also marked nine years of profitability. Our success has been driven by customer demand and acceptance of our new solutions, and our focus on increasing our presence and professional services capabilities in key regions including Latin America and Europe. In Latin America alone, we have grown by more than 84 per cent in the last three years and now count Brazil’s largest cable operator, Net Servicos, an American Movil subsidiary, among our top customers.”
Sigma’s new international customer acquisitions include both cable and telecommunications companies that are faced with the challenge of provisioning new services such as IP Video, IPTV, business VoIP and data services, SIP trunking and cloud-enabled services and applications for business and residential customers.
“By focusing on delivering the products, solutions and services that enable our customers to quickly and cost-effectively roll out new services, Sigma has helped companies around the world to grow despite challenging economic conditions,” said Spencer.