Samsung is warning its customers to avoid discussing personal information in front of their smart TVs. The cautionary note is for viewers who control their Samsung Smart TV using its voice activation feature. Such TV sets ‘listen’ to every conversation held in front of them and may share any details they hear with Samsung or third parties, it said.
Samsung said: “If a consumer consents and uses the voice recognition feature, voice data is provided to a third party during a requested voice command search. At that time, the voice data is sent to a server, which searches for the requested content then returns the desired content to the TV.” It added that it did not retain voice data or sell the audio being captured.