Comcast puts restrictions on mobile video quality
July 3, 2018
Comcast, the US telco giant, has warned its mobile subscribers – even those on an unlimited plan – that they will start seeing video quality drop from 720p to 480p when streamed using mobile data.
The company said in a statement that this will allow those paying “By T he Gig” to save money, as well as keeping those on the unlimited plan further from the 20GB threshold after which the speed is throttled. Streaming over Wi-Fi will remain unaffected.
In addition to the resolution cap, Comcast is also throttling speeds for those who create personal hotspots on the Xfinity Mobile unlimited plan. Only customers who pay by the gigabyte will get full-speed tethering, but the cost would rise quickly as Comcast charges $12 for each gigabyte.
Comcast said it is making the changes “to help us maintain the low price point of Xfinity Mobile.”