London-based Avanti Communications has a new sales and customer services executive, Libby Barr, as COO/Customer. Barr will also sit on Avanti’s Executive Committee, effective immediately. Barr joins from BT where she was MD/Customer Care.
In a newly created role, Barr will report to Group CEO, Kyle Whitehill, and will be responsible for managing the execution of Avanti’s end-to-end customer relationship. She will oversee global Sales, Wholesale, Product Management, Marketing and Commercial.
“Libby is a dynamic leader who inspires and cultivates change. Her extensive experience in transforming the customer journey at both BT and Vodafone will serve our teams well as Avanti continues to expand its international footprint,” said Whitehill. “After signing a seven-year wholesale capacity lease agreement, worth USD108 million in 2018, the team is now positioned to capitalise on this momentum under Libby’s leadership.”