Harmonic has announced CableOS Central, a new AI-enabled service that features data analytics, 24/7 operational support and engagement tools for cable operators. Designed to complement Harmonic’s CableOS virtualised CMTS solution, CableOS Central provides operators with an intelligent and customisable way to proactively identify and address technical issues and network capacity opportunities, enabling delivery of superior-quality internet, voice and video services.
“While we were originally drawn to Harmonic’s CableOS solution because it enabled faster broadband while addressing critical space and power requirements, access to the network data provided by this solution has been a real game-changer for our operations,” said Rick Mlcek, president of shared services at Buckeye Broadband.
“CableOS deployments continue to gain momentum, and Harmonic is once again breaking barriers with its new CableOS Central service,” said Gil Katz, senior vice president, Cable Access Business Operations, at Harmonic. “Leveraging the rich data analytics available through our platform, CableOS Central is a powerful new service enabling operators to predict and address issues before they become service-affecting. As operators continue to roll out scalable gigabit broadband services and provide advanced entertainment, business and home-security service offerings, CableOS Central is essential for delivering exceptional quality of service.”