In a move that will enable Malta multiplay operator GO to offer more flexible bundling and unbundling of its quadplay services and address the needs and interests of different customer segments with hyper-targeted TV packages and promotions, digital monetisation and customer management solutions specialist Cerillion is to upgrade GO’s core business support system (BSS) platform to Cerillion 8.2 and implement additional Cerillion modules including the Convergent Charging System and Enterprise Product Catalogue.
As part of its wider digital transformation strategy, GO is future-proofing its BSS for the next generation of data services and digital ecosystems. The adoption of Cerillion’s Enterprise Product Catalogue as part of the upgrade will deliver a step change in time-to-market, enabling GO to rapidly build, test and deploy new products and multiplay packages based on reusable components and templates. The implementation of the Convergent Charging System provides GO with the foundation to monetise a new wave of data-centric services and digital commerce.
GO will be able to offer more flexible bundling and unbundling of their quad-play services. So they will have a lot more options at their disposal to address the needs and interests of different customer segments with hyper-targeted TV packages and promotions. The pre-integrated solution will also deliver a far better customer experience with seamless end-to-end business processes ensuring that orders are fulfilled quickly and billed correctly, every time.
“The last year has shown just how quickly businesses must be able to adapt to new market conditions, and it is therefore vital that we have an open digital BSS that supports rapid changes to our products, services and processes,” commented Kelvin Camenzuli, Chief Digital Officer at GO. “This major upgrade project with Cerillion is a key part of our digital transformation strategy, providing us with a standards-based platform and a catalogue-driven approach which not only accelerates our time-to-market, but also helps us to provide more customer-centric services.”
“From our first project together for fixed line services, now twenty years ago, we have continued to work in close partnership with GO as they have evolved into a fully-convergent, multi-service telco with regular upgrades and enhancements to the Cerillion platform,” added Louis Hall, CEO, Cerillion. “I am delighted they are now joining our other customers on Cerillion 8, which will power the next wave of digital growth for their consumer and corporate services.”