Complete Fibre, Raven Housing partner for full fibre rollout
January 24, 2024
Complete Fibre, the Full Fibre infrastructure specialist, has been selected by social housing provider Raven Housing Trust to enable the safe and strategic rollout of Full Fibre networks to its residents.
Championing digital inclusivity for residents in Multiple-Dwelling Units (MDUs), the partnership aims to support tenant welfare by unlocking an array of opportunities through improved access to Full Fibre broadband.
Based in Redhill, Surrey, Raven owns and manages more than 7,000 homes across the South East of England, of which approximately half are MDUs. Notoriously difficult to connect, residents in MDUs are often left behind when it comes to accessing Full Fibre. However, the united approach between digital advisor and housing association is tackling digital poverty head on.
Poor connectivity prevents residents from accessing online work, education, healthcare and housing platforms. Supporting tenant welfare, the rollout of Full Fibre allows residents to access vital online services and unlock opportunities that may not be accessible without reliable connectivity. As more services including healthcare and education rely on having internet access, the urgency to provide social housing with fast, reliable connectivity is increasing to ensure residents don’t become digitally excluded.
Complete Fibre will install single, open-access ‘plug-and-play’ digital infrastructure within the flats to ensure safe, ultrafast, ultra-reliable broadband is available. Multiple Internet Service Providers (ISPs) can then connect into the infrastructure, ensuring Raven’s residents have more choice when selecting Full-Fibre packages whilst minimising disruption of different ISPs each installing its own infrastructure. Complete Fibre infrastructure also comes at no cost to the landlord or resident.
Chris McLain, CEO of Complete Technology Group, said: “We’re delighted to be partnering with Raven to oversee its digital connectivity strategy and drive greater digital inclusivity through improving access to Full Fibre. We share the collective vision of ensuring everyone has access to safe, fast, reliable broadband, and this way of working accelerates Full Fibre rollout and gives residents greater choice of providers. MDUs are typically more complex to build into, and Complete Fibre gets residents connected quicker, future-proofs buildings for landlords, and supports network expansion for ISPs.”
Justin Chamberlain, Head of Asset Management at Raven, added: “We want our residents to benefit from exceptional digital infrastructure and connectivity in their homes – this is integral to modern life and work, and the delivery of efficient services for our customers. By working with Complete Fibre, we’re accelerating the delivery of Full-Fibre connectivity whilst minimising disruption for residents. It also opens up online opportunities for residents that they might not be able to access without Full Fibre. We can also be confident that all compliance and safety standards are being met.”