AT&T U-verse gets thumbs up
October 3, 2008
AT&T U-verse TV ranks highest in customer satisfaction among residential television customers in all three US regions where it was ranked, according to the J.D. Power and Associates 2008 Residential Television Service Provider Satisfaction Study. In the annual study of TV service, customers cited AT&T's IP services for exceptional performance and reliability, customer service, cost of service, billing, and offerings and promotions. The new study comes as AT&T continues to see growth in the availability, adoption and popularity of AT&T U-verse TV. AT&T is the only national service provider offering a 100 per cent IP-based TV service. U-verse services are available in 69 markets in 15 states, with its advanced fiber network passing more than 11 million living units at the end of the second quarter. The company expects to have more than 1 million subscribers by the end of 2008.