Advanced Television

Two thirds of wi-fi users face service problems

August 6, 2012

Nearly two thirds (62 per cent) of wi-fi users in the UK are experiencing problems with their wi-fi signal, with 63 per cent suffering from slow speeds, according to new research from Ofcom-accredited comparison site In a study that questioned over 2,000 Brits, a further 32 per cent complained that their connection keeps dropping out.

Certain activities were more likely to cause these problems than others. When asked what they were doing when the problems occurred, online TV viewing, social networking and music streaming were found to be the most likely culprits:

Twenty-one per cent of respondents said they experienced problems whilst using online catch-up or on-demand TV services and 16 per cent said they experienced wi-fi troubles when watching a movie online.

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