NetCracker Technology has revealed that Maxcom, an integrated, quad-play communications service provider serving key metropolitan markets in Mexico, has selected NetCracker to deliver a large-scale OSS transformation that will improve its order-to-cash process and network design, build and optimisation capabilities. Maxcom provides voice, high-speed Internet, mobile and pay-TV services to residential and business customers in key urban areas across Mexico.
This large-scale OSS transformation will replace Maxcom’s existing, third-party OSS solution with NetCracker’s end-to-end, next-generation OSS offerings, including Resource Inventory, Service Inventory, Service Information Management, Service Order Management, Service Activation and Service Problem Management solutions.
“NetCracker was the clear choice as our strategic OSS partner given its leading-edge solutions and unmatched track record of successful transformations,” said Miguel Ceballos, COO at Maxcom. “With the new capabilities NetCracker will enable for Maxcom, we can boost time to market, enhance resource utilisation and reduce OpEx and CapEx to improve return on investment.”