Agama Technologies, the video service quality assurance expert, been contracted by Watson Nordic, a Finnish OTT multiscreen video service provider, to provide its DTV Monitoring Solution for real-time monitoring, assurance and analytics of the service distribution from creation to consumption.
Watson Nordic, a joint venture between telecommunications company Anvia and video rental company Makuuni, produces and develops broadband delivered TV and entertainment services. Its multiscreen service, launched in 2013 and available for television sets, tablets, smart phones and computers, allows subscribers to watch TV, rent movies and subscribe to pay-TV channels. Watson Nordic will now implement a full-coverage solution from Agama to ensure optimal service quality, reach higher operational efficiency and get better customer understanding – ultimately to secure a rapid and cost-effective service growth.
Mikael Dahlgren, CEO at Agama Technologies, comments: “Watson Nordic is an up-and-coming service provider with a very clear view of what is important when managing video delivery. We’re proud to have been selected as its video service management partner. Based on our long experience in this industry, we can support Watson Nordic in its strive to have a uniquely attractive TV service offering in the Finnish market by providing the actionable insights needed to capably manage service quality and customer satisfaction.”