Agama Technologies, the specialist in video service quality and customer experience, and THEO Technologies, provider of the universal video player THEOplayer, have announced that THEOplayer is fully integrated with the Agama OTT service assurance solution.
As a result of this strategic partnership, OTT video service providers will be able to combine both technologies to enable services with the highest video quality across all browsers and devices, leverage unrivalled analytics capabilities and provide superior customer experience.
“We are delighted to be partnering with THEO Technologies, a front-runner in the player industry, says Johan Görsjö, Director of Product Management, at Agama Technologies. “This strategic partnership enables OTT video service providers to gain the crucial insights needed into service performance and subscriber experience, something that is paramount in today’s fast-moving OTT environment.”
“With Agama, THEOplayer’s universal video player integrates with a skilled partner in the monitoring, assurance and analytics part of the video delivery infrastructure”, said Pieter-Jan Speelmans, Chief Technical Officer at THEO Technologies. “As OTT and streaming media companies today require total control of the whole delivery chain, this partnership ensures a high-quality viewing experience on a wide variety of connected devices”.
Agama’s OTT solution offers full transparency of service performance and customer experience, from service creation in the head-end, across delivery networks and all the way to the individual customer’s app or device. With unique analytics, visualization and integration capabilities, Agama enables operators to implement a data-driven way of working across departments and workflows. The Agama solution empowers operations, product management, marketing and customer facing teams to drive customer satisfaction, lower operational costs and increase agility.
THEO Technologies is the technological front-runner in the online video playback space aiming at facilitating the perfect video experience on any platform or device. Our top-class product, THEOplayer, is a universal video player, fully HTML5 based, supporting every platform and device via a set of different SDKs. THEO Technologies delivers the most performant video playback technology: superior viewer experience in terms of latency, start-up time, seeking time, etc. and the most advanced feature set and functionalities. Our best-of-breed approach with a stable and constantly updated integration framework facilitates the player deployment in the ecosystem of the media companies.