Liberty Global has selected Infosys as the strategic partner to ensure business continuity in the company’s transfer of approximately 300 roles across operations management and service delivery.
Following the completion of the sale of its operations in five markets over the past two years, Liberty Global has been optimising its workforce to better deliver services to its customer base while also providing services under its Transitional Service Agreements (TSAs) with third-party purchasers, like Vodafone. Infosys – a global player in next-generation digital services and consulting – will focus primarily on managing IT and infrastructure platforms under the TSAs.
The new agreement provides Liberty Global with enhanced flexibility to serve its customers, simplify, and align its operating model with its overall existing business, while ensuring seamless operational continuity for customers and partners. As part of this contract, Liberty Global will transfer up to 300 employees from its operations in The Netherlands, UK and Poland to Infosys, helping to retain talent and expertise while also providing access to additional resource and centres of excellence.
“Infosys is the ideal partner to help us transform our business to better serve consumers and our corporate customers,” said Enrique Rodriguez, CTO of Liberty Global. “Infosys has been a highly-valued and trusted partner to us for eight years, with extensive industry experience and a commitment to efficiency. And importantly, they are the right partner to provide the right home and future career opportunities for our people who will transfer to Infosys through this agreement.”
“We’re excited to be building on our partnership with Liberty Global as part of a successful long-term relationship delivering mission-critical operations across its brands,” said Anand Swaminathan, Executive Vice President – Global Head of Communications, Media & Technology at Infosys. “Europe is a key geography for us; we’re investing heavily in skills development in the region to support our clients’ digital transformation journey. We believe our renewed partnership with Liberty Global further underlines our commitment to Europe and our clients here.”