Parks Associates, a specialist in consumer and market research, has released its latest study, Privacy and Data Protection for Connected Devices, revealing that 54 per cent of US internet households report experiencing a data privacy/security issue over a 12-month period. This is an increase of 50 per cent since 2018. Drawing from a survey of […]

The Federal Communications Commission has voted 3-2 to begin the process of standing back up broadband as a Title II telecommunications service subject to some common-carrier regulations and restoring rules against blocking, throttling and paid prioritization. “Today, there is no expert agency ensuring that the internet is fast, open, and fair… for everyone, everywhere to […]

Broadcast regulator Ofcom is seeking evidence on how the TV distribution landscape could develop over the next decade and beyond. Ofcom notes that large numbers of people still rely on traditional, scheduled broadcast TV –  the so—called ‘linear’ TV – particularly for its ability to inform us about what is happening in the world and […]

With immediate effect, 270,000 cable households in Munich, Germany supplied by PŸUR have access to internet bandwidths of up to 1,000 Mbps.Now that the technical work on the network has been successfully completed, internet connections with a bandwidth of up to 1,000 Mbit/s in download – i.e. one gigabit – can be booked.  The increase […]

Findings from telecoms technical customer support specialist Subtonomy provide key insights into the online habits and customer support expectations of South Africans, suggesting that they are adopting similar behaviours to those seen in mature Western European markets. The global wave of increased digitalisation hasn’t bypassed Southern Africa. As Internet access has grown, and smartphone penetration […]

The Cisco Broadband Survey from the comms technologist finds that evolving consumer expectations will reshape the needs and economics of the Internet. People in EMEA (Europe, Middle East and South Africa) are rethinking what they rely on the Internet for, balancing classic demands for speed and reliability, with the intensifying needs of rising eco-consciousness, secure […]

In the largest Internet funding announcement in history, the US Department of Commerce has announced funding for each state for high-speed Internet infrastructure deployment through the Broadband Equity Access and Deployment (BEAD) Programme  – a $42.45 billion (€38.9bn) grant scheme created in the Bipartisan Infrastructure Law and administered by the Department of Commerce. This announcement […]

When it comes to connectivity, there is no contest: Fibre Internet beats non-fibre service hands down, according to the American Customer Satisfaction Index (ACSI) Telecommunications Study 2022-2023. The former outpaces the latter by 9 points — 75 to 66 — for customer satisfaction (on a scale of 0 to 100. “Across the entire customer experience, […]

A key broadband trend was upended in the first quarter of 2023 as subscribers on usage-based broadband (UBB) plans achieved and slightly exceeded consumption parity with their flat-rate (FRB) plan counterparts for the first time, according to the OpenVault Broadband Insights (OVBI) report. The Q1 2023 report was issued by OpenVault, a market-leading source of […]

Findings from Leichtman Research Group indicate that the largest cable and wireline phone providers and fixed wireless services in the US – representing about 96 per cent of the market – acquired about 960,000 net additional broadband Internet subscribers in Q1 2023, compared to a pro forma gain of about 1,085,000 subscribers in Q1 2022. […]