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BT raises broadband prices

BT has announced price hikes for its broadband and landline services.

The telco has confirmed that broadband prices will also increase by 6.9 per cent from September 20th. BT said its price rises come on the back of similar increases by other telecoms providers, including Sky, TalkTalk and Virgin Media.

Standard line rental is to rise from £16.99 (24) to £17.99, while line rental plus goes up from £18.99 to £19.99.

Monthly call plans are also set to increase. BT’s unlimited anytime calls package will rise from £7.45 to £7.95 a month, for people who signed up before June 20th last year, while unlimited evening and weekend calls go from £2.12 to £2.26 for the same customers. Those who have bought the packages since then will see the unlimited anytime calls rise from £7.50 to £7.95, while unlimited evening and weekend calls go from £3 a month to £3.20.

The cost of receiving paper bills will also increase, from £1.59 to £1.70.

John Petter, chief executive of BT Consumer, said: “We realise that customers never welcome price rises, but we have ensured that low-income customers avoid price rises. And we continue to highlight money-saving options for all customers, including those who just want a great value package of a line and calls, such as Home Phone Saver 2018. We have also introduced a double data offer for broadband customers who sign another contract and free calls to BT Mobiles included in calls packages.”

Consumer group Which? said the increases were hard to justify and pointed out customers can leave for other providers without penalty if they are dissatisfied.

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