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Mobile & broadband boost for UK consumers

Mobile & broadband boost for UK consumers

The UK government has set out its new strategic priorities for telecoms regulator Ofcom to support improved mobile coverage, broadband investment, and a better deal for consumers. The measures will…

Canada climbs Netflix ISP Speed Index; Malaysia falls

Canada climbs Netflix ISP Speed Index; Malaysia falls

Netflix has released January data from its ISP Speed Index, a monthly update on which Internet Service Providers (ISPs) provide the best prime time Netflix streaming experience. A number of…

Ofcom: Vodafone tops broadband complaints

Ofcom: Vodafone tops broadband complaints

Media regulator Ofcom has published the latest data on the complaints it receive about the UK’s major providers of telecoms and pay-TV services. The quarterly report reveals the number of…

Analyst: N America largest multiplay market

The number of multiplay households in the Americas subscribing to double, triple or quadruple play service bundles reached an estimated 142 million in 2018, equating to a household penetration of…

Which? highlights broadband black spots

Parts of central London, Stroud, Tunbridge Wells and Canterbury were among the more surprising areas suffering from the worst broadband in the UK, according to Which? analysis of customer speed…

Portugal, Austria fall in Netflix ISP Speed Index

Netflix has released December data from its ISP Speed Index – a monthly update on which Internet Service Providers (ISPs) provide the best prime time Netflix streaming experience. Vodafone Greece…

TKS deploys Openvault solutions

Industry analytics and technology solutions provider OpenVault has confirmed that TKS – a Vodafone company that provides American TV programming, telephone, Internet and wireless services to US military communities, including…

Ofcom study: How different groups use comms services

Ofcom study: How different groups use comms services

Differences in how certain groups use communications services are explained in regulator Ofcom’s latest Access and Inclusion research report. The report looks at how affordability, take-up and engagement with telecoms,…

Research: Dual play customers’ ‘loyalty’ risk

Customers who sign up for combined broadband and TV packages are being hit with loyalty penalties of up to £690 (€766) a year, according to research from UK consumer body…

Ofcom plans rural connectivity boost

Ofcom plans rural connectivity boost

Mobile and broadband coverage are improving in the UK, but too many rural areas still get a poor signal – according to Ofcom’s major study of the UK’s communications networks.…

Ofcom proposes ‘Fair Deal’ rules

Ofcom proposes ‘Fair Deal’ rules

Half of British households could switch to faster broadband today, UK comms regulator Ofcom has found, as it announces a range of action to protect loyal broadband customers and help…

Research highlights broadband speed disparities

Research highlights broadband speed disparities

The slowest broadband in the UK, with an average download speed of 0.14Mbps, is found on Greenmeadows Park in Bamfurlong, Gloucestershire, according to the latest consumer speed tests collected by…

Romania nears top of Netflix ISP Speed Index

Analysis of the November data for the Netflix ISP Speed Index, the service’s update on which Internet Service Providers (ISPs) provide the best prime time Netflix streaming experience, reveals that…

EE, Virgin Media fined for overcharging customers

UK comms regulator Ofcom has fined telcos EE £6.3 million (€7.1m) and Virgin Media £7 million for overcharging phone and broadband customers who wished to leave their contracts early. The…

Taiwan’s KBro, Saudi Arabia’s ITC climb Netflix ISP index

Netfix has released October data from its ISP Speed Index – a monthly update on which ISPs provide the best prime time Netflix streaming experience. Noteworthy gains this month came…

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