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Research: 15m+ US homes mobile broadband only

Research: 15m+ US homes mobile broadband only

Findings from research firm Parks Associates indicate that more than 12 million US households have cancelled their home broadband service and use only mobile broadband for their Internet needs. The…

Brazilian ISP consortium upgrades with Verimatrix

Brazilian ISP consortium upgrades with Verimatrix

Verimatrix, a specialist in powering the modern connected world with people-centred security, has announced that MultTV, a consortium of 13 Brazilian ISPs, deployed Verimatrix Multi-DRM as part of a recent…

Virgin Media: Best customer growth since 2017

Virgin Media: Best customer growth since 2017

In reporting its FY numbers, Virgin Media revealed it is now delivering broadband, video and fixed-line telephony services to 6.1 million cable customers and mobile services to 3.5 million subscribers…

Spain: Movistar, Vodafone ‘abusive’ price rises

Spain: Movistar, Vodafone ‘abusive’ price rises

The Consumers Association Facua has reported to the Ministry of Consumption and the Regional Governments the alleged “abusive practices” made by Movistar and Vodafone for raising their subscription fees “without…

Virgin Media invests in 400 new roles

Virgin Media invests in 400 new roles

UK multiplay operator Virgin Media is to hire more than 400 new employees in graduate, intern and apprenticeship roles in 2021, marking a 163 per cent increase from 2020. New…

Ofcom: Virgin pay-TV, Vodafone broadband most complaints

Ofcom: Virgin pay-TV, Vodafone broadband most complaints

Ofcom has published the latest league tables on the complaints it receives about the UK’s major broadband, pay-TV and mobile firms. The quarterly report reveals the number of complaints made…

Survey: 1 in 6 Brits struggling to afford broadband

Survey: 1 in 6 Brits struggling to afford broadband

More than one in six people are struggling to afford their broadband during the third lockdown, UK advisory charity Citizens Advice has found. This comes at a time when people…

Study: Open standards critical to connected home future

Study: Open standards critical to connected home future

More than three out of every four (76 per cent) broadband service providers have either started to implement open standards development organisation the Broadband Forum’s User Services Platform (USP) or…

Akamai, Plume partner for broadband subscriber experience

Digital experience intelligent edge platform Akamai is partnering with smart home services specialist Plume. The partnership gives Akamai’s entire global customer network, sales and go-to-market teams immediate access to Plume’s…

BT increases support for lockdown learning

BT has announced it will increase support for families learning from home by adding zero rating of Oak National Academy content to its ‘Lockdown Learning’ support scheme by the end…

Portuguese broadband could limit SVoD access

Portuguese broadband could limit SVoD access

Portuguese telcos can now limit or block access to non-linear TV services such as VoD platforms, catch-up TV and online games, to preserve the integrity and security of broadband networks…

EE switches on 5G in 13 new locations

EE switches on 5G in 13 new locations

EE has switched on 5G in a further 13 towns across the UK, including Leamington Spa – home of the Silicon Spa Gaming Cluster. The new locations are: Burton-upon-Trent Cannock…

Netflix improves ISP Speed Index

Netflix improves ISP Speed Index

Netflix has announced that it will be improving its ISP Speed Index – a regular update on which providers around the globe provide the best streaming experience for its service.…

BT announces ‘Lockdown Learning’ support scheme

BT is increasing its effort to enable school kids to better connect with teachers and online learning, while schools remain closed, with the launch of its ‘Lockdown Learning’ support scheme.…

Forecast: Operators ‘weaponise’ customer service

With a rocky road ahead for their core offerings, triple play operators are having to weaponise customer care in order to keep a hold on their revenues, according to research…

Virgin Media raising sub prices by 4%

Virgin Media raising sub prices by 4%

Virgin Media is preparing to raise the subscription price for its broadband, TV and phone services by an average of 4 per cent – some 13 times higher than the…

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