Netflix has released February data from its Netflix ISP Speed Index, a monthly update on which Internet Service Providers (ISPs) provide the best prime time Netflix streaming experience. Taiwanese ISP FarEasTone experienced the largest speed increase on the index this month, jumping back from declines in January. FarEasTone’s average monthly speed climbed by 0.84 Megabits […]
Vodafone has been named the most-complained about broadband company in Spain, just weeks after topping the same chart in the UK. The company took half of all (48.3 per cent) complaints made to the consumers Association FACUA, well ahead of second place, France Telecom-Orange with 28.8 per cent (A combined 13.6 per cent from Orange […]
According to research by broadband Internet services consumer champion BroadbandNow, some 39 million US adults added or switched home Internet, TV or phone service in 2018. The research, BroadbandNow 2019 U.S. Internet, TV & Phone Shopping Study, examines why Internet, TV and phone customers switch providers or subscribe to new services, and whether or not […]
A TV commercial for Sky’s broadband service has been banned after complaints from rivals BT and Virgin were upheld by the Advertising Standards Authority (ASA). The duo argued it made misleading claims about the company’s ability to boost home Wi-Fi networks. The advert, which featured characters from Disney movie The Incredibles 2, showed a Sky […]
As part of UK comms regulator Ofcom’s work to ensure Fairness for Customers, broadband shoppers must be told how fast their new service will be, before they sign a contract, under new Ofcom protections from tomorrow (March 1st). The new Code of Practice means broadband firms will always have to give customers a minimum guaranteed […]
The digital divide between Americans with and without access to modern broadband networks has narrowed substantially, according to the draft 2019 Broadband Deployment Report, which has been circulated by FCC Chairman Ajit Pai to his fellow commissioners. “For the past two years, closing the digital divide has been the FCC’s top priority,” Chairman Pai said. […]
The UK government has set out its new strategic priorities for telecoms regulator Ofcom to support improved mobile coverage, broadband investment, and a better deal for consumers. The measures will be instrumental in helping to deliver the Government’s commitment to nationwide full fibre broadband coverage by 2033 and increasing geographic mobile coverage to 95 per […]
Netflix has released January data from its ISP Speed Index, a monthly update on which Internet Service Providers (ISPs) provide the best prime time Netflix streaming experience. A number of ISPs experienced significant speed decreases on the index this month. The biggest decline hit Israel’s 099.net, whose speeds slowed by 0.75 Megabits per second (Mbps), […]
Media regulator Ofcom has published the latest data on the complaints it receive about the UK’s major providers of telecoms and pay-TV services. The quarterly report reveals the number of complaints made to Ofcom, from July to September last year, about providers with a market share over 1.5 per cent in the home broadband, landline […]
The number of multiplay households in the Americas subscribing to double, triple or quadruple play service bundles reached an estimated 142 million in 2018, equating to a household penetration of 43 per cent, just behind Europe with 48 per cent, according to data and analytics company GlobalData. Africa and Middle East, with a household penetration […]