Parts of central London, Stroud, Tunbridge Wells and Canterbury were among the more surprising areas suffering from the worst broadband in the UK, according to Which? analysis of customer speed tests. The consumer champion found that while rural Scotland and Wales still have Britain’s slowest average connection speeds, many local authority areas including in the […]
Netflix has released December data from its ISP Speed Index – a monthly update on which Internet Service Providers (ISPs) provide the best prime time Netflix streaming experience. Vodafone Greece saw the biggest speed increase on the index this month. Jumping back from slowing speeds last month, speeds at the ISP increased by 0.44 Megabits […]
Industry analytics and technology solutions provider OpenVault has confirmed that TKS – a Vodafone company that provides American TV programming, telephone, Internet and wireless services to US military communities, including service members and civilians, in Europe – is using multiple OpenVault solutions to gain greater insights into broadband usage across its networks to better manage […]
Differences in how certain groups use communications services are explained in regulator Ofcom’s latest Access and Inclusion research report. The report looks at how affordability, take-up and engagement with telecoms, TV and postal services compares across different groups. It focuses on people whose use of different services and devices could be affected by factors such […]
Customers who sign up for combined broadband and TV packages are being hit with loyalty penalties of up to £690 (€766) a year, according to research from UK consumer body Which?. The consumer champion found that two in five of customers (40 per cent) who signed up to so-called dual or triple play (if a […]
Mobile and broadband coverage are improving in the UK, but too many rural areas still get a poor signal – according to Ofcom’s major study of the UK’s communications networks. Ofcom’s annual Connected Nations report shows that mobile coverage continues to increase. Almost all homes and offices can get a good, indoor 4G signal from […]
Half of British households could switch to faster broadband today, UK comms regulator Ofcom has found, as it announces a range of action to protect loyal broadband customers and help people get a better deal. Ofcom figures show that 94 per cent of UK homes and offices can now get superfast broadband, but less than […]
The slowest broadband in the UK, with an average download speed of 0.14Mbps, is found on Greenmeadows Park in Bamfurlong, Gloucestershire, according to the latest consumer speed tests collected by uSwitch.com, the price comparison and switching service. Greenmeadows Park suffers average speeds that are 1,899 times slower than the UK’s fastest street, Abdon Avenue in […]
Analysis of the November data for the Netflix ISP Speed Index, the service’s update on which Internet Service Providers (ISPs) provide the best prime time Netflix streaming experience, reveals that Hargray in the United States saw the biggest speed increase on the index. At an increase of 1.85 Megabits per second (Mbps), Hargray’s speeds gained […]
UK comms regulator Ofcom has fined telcos EE £6.3 million (€7.1m) and Virgin Media £7 million for overcharging phone and broadband customers who wished to leave their contracts early. The penalties are the result of investigations into EE’s and Virgin Media’s early-exit charges. Phone and broadband companies can charge customers who decide not to see […]