After two years of declining customer satisfaction, the telecommunications sector has halted the slide, according to new data from the American Customer Satisfaction Index (ACSI). The new ACSI results for the telecommunications sector, which includes subscription television service, Internet Service Providers, fixed-line telephone service, wireless telephone service and cell phone manufacturers, show a 1.9-per cent […]
The opening tee shot of The Open will be shown live for the first time as part of Sky Sports’ round-the-clock coverage of golf’s pre-eminent Major. Sky agreed a five-year deal to take over live coverage of the tournament from the BBC starting in 2017, but the BBC withdrew from its coverage deal a year […]
Sky Deutschland is likely to succeed at the upcoming Bundesliga football TV rights auction with three to four of the five packages on offer going to Sky, but is likely to have to pay an extra 60 per cent to 80 per cent for the matches, adding a significant cost to Sky-D which up until […]
Sky Italia is planning to launch 4K transmissions in HDR (High Dynamic Range) in 2017 which it says will enable a “qualitative leap” of image quality, comparable to what happened during the transition from SD to HD. In addition Sky Italia will broadcast all 51 matches of the UEFA Euro 2016 football tournament in Super […]
In an attempt to avoid subscribers from cancelling the service in Summer, Vodafone has decided to extended its free football promotion offer until the end of the year. Vodafone is sending letters to its subscribers advising them that the current €6 per month offer for its football package will be into force until 2017. The […]
TiVo subsidiary Cubiware, a provider of software for Digital TV devices and systems is partnering with set-top box system-on-chip specialist ALi Corporation in which it will integrate the full-featured CubiTV Hybrid Middleware on ALi STB chipsets, with the intention of bringing highly competitive solutions to operators around the world. The joint solution will enable pay-TV […]
Parks Associates has hosted the final day of the company’s 20th annual CONNECTIONS conference in San Francisco with panel discussions moderated by the firm’s analysts and featuring executives from companies throughout the IoT space, including Vivint Smart Home, Rovi, AT&T Digital Life, Schneider Electric, Comcast, and Hewlett-Packard. In the opening session “A Look at IoT […]
TV service providers and Internet Service Providers received the lowest overall customer experience scores, according to the 2016 Temkin Experience Ratings, an annual ranking of companies based on a survey of 10,000 US consumers. Of the 20 industries covered in the 2016 Temkin Experience Ratings, TV service and ISPs tied with healthcare providers for the […]
A number of broadcast industry trade bodies and observers have commented on the European Commission’s Digital Single Market proposals. Cable Europe welcomed the proposal to amend the Audiovisual Media Services Directive. The proposal, which forms a part of the Digital Single Market Strategy, reflects the changing nature of audiovisual services, of market players, technology and […]
The European Commission has proposed an update of EU audiovisual rules to create a fairer environment for all players, promote European films, protect children and tackle hate speech better, as well as presenting a new approach to online platforms. The proposals are part of a three-pronged plan to boost e-commerce by tackling geoblocking, making cross-border […]