VoD service Wuaki.tv is working with Conviva, a specialist in video analytics, delivery optimisation and big data processing, to deliver its streaming experience across new regions of its service deployment.
With more than one million users across the UK and Spain, Wuaki.tv required further technology and intelligence to successfully expand its services across Europe. The Spanish streaming service was seeking the ability to provide an exceptional viewing experience to its customers, achieve greater understanding of the regional viewing behaviour within these new territories, as well as the intelligence to diagnose service interruptions in real time.
Wuaki.tv will use Conviva Precision to provide the best viewing experience to its customers via tablets, consoles and connected TVs. Conviva continuously collects video metrics from hundreds of millions of devices across Europe within its Intelligent Control Platform. By analysing these metrics, Precision executes real-time streaming decisions for each individual viewer to deliver the best video quality over existing Internet streaming infrastructure.
Additionally, Wuaki.tv will benefit from Conviva Insights, providing real-time diagnostics of each individual viewer’s experience, across all devices, to identify all potential issues that may impede the viewing experience.
“Wuaki.tv, like all of our customers, is facing increasing pressure to meet higher and higher user expectations for Quality of Experience,” stated Ian Franklyn, General Manager, EMEA for Conviva. “When preparing for expansion, it becomes critical for popular services like Wuaki.tv to be in a position to guarantee a TV-quality service. Conviva’s Intelligent Control Platform provides the basis to scale a high-quality Internet TV business.”