Entone, a provider of Cloud TV and Connected Home solutions, has announced that Home Telecom has selected its Engage Service Assurance solution for their Hybrid TV services.
Home Telecom is an independent telecommunications company headquartered near the Charleston region of South Carolina, USA. Earlier this year, Home Telecom announced the very first gigabit community in South Carolina, and they are now preparing to launch Hybrid TV services.
Home Telecom is committed to innovation and delivering the best customer service in the area,” commented William S. Helmly, Home Telecom President and COO. “With Entone’s Engage solution, we can ensure our customers have the best service experience by reducing the complexity of software and firmware management. We can resolve customer issues quickly by having the ability to troubleshoot remotely, which also helps minimise support costs, enabling us to maintain competitive pricing.”