BT, TalkTalk continue to top Ofcom complaints

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TalkTalk has again been named the most complained about ISP in the UK, in the latest report from the telecoms regulator Ofcom.

For every 100,000 TalkTalk customers, around 31 made a complaint to Ofcom about the company’s broadband services between October and December 2017. Technical faults were the main reason for complaints.

BT came out worst for pay-TV services, slightly above TalkTalk.

Sky had the lowest proportion of complaints for its broadband and pay-TV services.


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