US multiplay operator Comcast has revealed the successful test of a prototype 10G modem using the core technology that will deliver multigigabit speeds to tens of millions of homes. In what it says is a world-first lab test, a Full Duplex DOCSIS 4.0 system-on-chip (SoC) cable modem built by Broadcom delivered upload and download speeds […]

After falling dramatically in 2020 as a result of the pandemic, customer satisfaction began rebounding in 2021 and is now two-thirds of its pre-pandemic level, according to a Net Promoter Score (NPS) analysis by experience management specialist Qualtrics XM Institute. As a sign of economic healing, some industries have even surpassed their pre-pandemic scores, including […]

BT has announced the appointment of Marc Overton as Managing Director of its newly created Division X unit, which forms part of its Enterprise business. He will join the company on February 14th. This unit has been established to scale up and commercialise the development of unique customer solutions incorporating components such as 5G Private […]

Findings from the 2021 Fiber Provider Study from US trade body the Fiber Broadband Association (FBA) reveal that fibre broadband is strong and entering the largest investment cycle ever. The research, performed by RVA LLC Market Research & Consulting (RVA), shows that fibre broadband now passes over 60.5 million homes in the US alone—a 12 […]

Following a period of exclusive negotiations and the approval of the board of directors of Enodia, Orange Belgium and Nethys have signed an agreement for the acquisition by Orange Belgium of 75 per cent less one share of quadplay operator VOO SA. The transaction is based on an enterprise value of €1.8 billion for 100 […]

Millions of people working from home, an increase in online sports broadcasts and getting into the festive spirit have driven a 20 per cent increase in broadband traffic in the UK during 2021, according to digital infrastructure provider Openreach, which has shared its annual broadband report, based on the broadband consumption of more than 17 […]

Findings from Leichtman Research Group indicate that 87 per cent of US households get an Internet service at home, compared to 83 per cent in 2016 and 69 per cent in 2006. Broadband accounts for 98 per cent of households with an Internet service at home, and 85 per cent of all households get a […]

Analysis released by UK multiplay operator Virgin Media O2 reveals the impact of a tumultuous year of highs and lows on the nation’s connectivity habits across mobile, broadband and TV networks. In a year that saw a third national lockdown, a summer of freedom and then the emergence of omicron and new restrictions, as well […]