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Survey: Bad app or site sees customer loyalty plummet

August 24, 2017

Internet users are growing more demanding and less forgiving, according to the results of a consumer survey from Apica, the performance monitoring and testing experts. In a clear call to action for organisations around the world, Apica’s survey found that three quarters of respondents expect websites and apps to perform faster than they did three years ago.

Apica conducted the

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Categories: App, Articles, Consumer Behaviour, Content, Research