Advanced Television

VodafoneZiggo deploys Media Distillery

April 25, 2023

Media Distillery, a provider of AI-enabled video analysis solutions for the video entertainment industry, has announced that the Netherlands’ multiservice provider, VodafoneZiggo, has implemented EPG Correction Distillery  to improve the user experience for its nearly 4 million video subscribers. VodafoneZiggo is a joint venture between Vodafone Group and Liberty Global.

EPG Correction Distillery was rolled out on the service’s 40 most popular TV channels during the first quarter of 2023. As a result, viewers are secured from missing the start or end of programmes and can enjoy a more harmonious viewing experience that is similar to OTT experiences.

EPG Correction Distillery is fully integrated into Liberty Global’s next-generation Horizon 4 technology platform. This multi-year agreement with VodafoneZiggo is the latest roll-out under the framework partnership between Liberty Global and Media Distillery, established in June 2022. Last year, it was announced that Switzerland’s largest private telco Sunrise, a wholly owned subsidiary of Liberty Global, implemented Media Distillery’s technology. Telenet, a Belgian provider of cable broadband services, has been relying on Media Distillery technology since 2018. Liberty Global is the majority shareholder in Telenet.

EPG Correction Distillery resolves the discrepancy between the actual and scheduled EPG start and end times of TV shows. By analysing broadcast content in real-time and across multiple channels, EPG Correction Distillery instantly detects the actual start and end times of the programmes, and adjusts the EPG margins accordingly.

VodafoneZiggo also benefits from the partnership between Media Distillery and Gracenote, the content solutions business unit of Nielsen. EPG Correction Distillery is fully integrated with existing EPG schedules, affording operators greater efficiency by way of a single pre-integrated API and enabling users to enjoy better content navigation.

Leo-Geert van den Berg, Director Fixed Network at VodafoneZiggo, commented: “We always aim to deliver the best possible service, and provide innovative and engaging video experiences to our customers. EPG inaccuracy is one of the most reported complaints from our viewers, and Media Distillery solves this issue. We are excited about the cooperation and look forward to further innovating together in the future.”

Chris van der Linden, Director of Entertainment Platforms at Liberty Global, commented: “Media Distillery’s technology is a great example of how the latest innovations in AI can improve TV viewing experiences and increase customers’ satisfaction with our entertainment platform. With our most recent deployment at VodafoneZiggo, we continue to leverage and expand our partnership with Media Distillery.”

Roland Sars, CEO of Media Distillery, added: “We are proud that VodafoneZiggo has selected Media Distillery and happy that we’re positively impacting the UX of nearly 4 million Dutch viewers. The wide adoption of EPG Correction Distillery by Liberty Global’s operating companies signifies the strong trust among video service providers in our ability to transform the TV viewing experience with our technology.”

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