Ofcom has published the latest figures for complaints it received about the UK’s major mobile, broadband and pay-TV providers. These figures cover the first quarter of 2024, from January to March. During that time, complaints fell compared to the previous quarter – complaints about fixed broadband, pay-TV and landlines all fell while complaints about mobile services […]

Communications service providers (CSPs) have experienced substantial consolidation in recent years with 514 mobile and wireline M&A deals worldwide over the 2019-23 period, Omdia’s research shows. There have been more wireline M&A deals than mobile, with 392 wireline and 122 mobile M&A deals over the 2019-23 period. The mobile M&A includes prominent deals such as […]

Vodafone Business has extended its pan-European Internet in the Car (IITC) service to a further ten countries, bringing the total number of countries where motor manufacturers can now offer vehicles with reliable and secure Internet to 32. The new markets include Bulgaria, Croatia, Cyprus, Estonia, Iceland, Latvia, Lithuania, Malta, Monaco, and Slovenia. Vodafone Business Internet […]

A new survey from telecommunications market specialist Juniper Research has ranked Tesco Mobile as the leading network operator in the UK for customer satisfaction in 2024. The comprehensive survey of 3,300 UK mobile subscribers assessed attitudes towards their chosen network operators and the services they provide. According to the study, the top five mobile operators […]

Vodafone UK and Virgin Media O2 have agreed to extend and enhance their existing mobile network sharing agreement for more than a decade, bolstering mobile coverage across the country and delivering improved services for customers. Many elements of the agreement expand on the existing arrangement between Vodafone UK and Virgin Media O2 and are independent […]

The Next Generation Mobile Networks Alliance (NGMN) has published Green Future Networks: A Roadmap to Energy Efficient Networks, offering new guidance and recommendations on reducing energy consumption in mobile networks. This roadmap aims to enhance energy-saving methods for MNOs and the wider industry. This publication outlines 16 different energy saving techniques and intelligent solutions that […]

Mobile UK, the trade body representing the UK’s four mobile network operators and the Mobile Infrastructure Forum (MIF), comprised of the four major operators of shared macro wireless infrastructure, are calling on all political parties to step up on their commitments to delivering national connectivity by adopting a six-point planning framework for reform. The report, Failing […]

Lives have been transformed by the impact of mobile technology – it permeates every facet of daily life, according to trade body Mobile UK. • Its economic impact is undeniable – £5 (€5.93) is generated in the UK economy for every £1 invested by the mobile operators • The mobile operators’ investment promotes digital inclusivity, […]

T-Mobile and UScellular have announced that T-Mobile has a deal agreed to acquire all of UScellular’s wireless operations. This includes UScellular’s wireless customers and stores across the US, as well as certain specified spectrum assets. Upon closing, T-Mobile says its 5G network will expand to provide millions of UScellular customers, particularly those in underserved rural […]

Some of the UK’s most innovative projects which tackle electronic waste and support digital inclusion are being awarded a share of £500,000 (€584,441) from Virgin Media O2 and Hubbub’s Time After Time fund. Eight winning projects have been selected from more than 120 entries by a panel of judges including TV presenter and environmentalist George […]