Advanced Television

Long Lines deploys OpenVault Congestion Manager

April 30, 2024

Long Lines, a wholly-owned subsidiary of Schurz Communications, is using OpenVault’s Congestion Manager to optimise network performance and consumer experiences for broadband subscribers in systems serving communities in Iowa, Nebraska and South Dakota.

Long Lines is leveraging Congestion Manager to automatically identify and address high-usage incidents that can negatively impact downstream and upstream broadband availability. Using Congestion Manager’s flexible configuration and dynamic application of network management tools, Long Lines can minimise service disruptions and significantly reduce the time and expense of labor-intensive approaches, such as node splits.

Congestion Manager is a cloud-based solution that is quickly and seamlessly integrated into existing DOCSIS broadband networks. It is designed to pinpoint the sources of traffic bottlenecks, enabling automated real-time resolutions that ensure fair share delivery of broadband services – improving consumer satisfaction and NPS scores and squeezing the most capacity out of the DOCSIS plant.

“Our commitment to our subscribers is to deliver the best-possible broadband experience,” said Larry L. Larsen, Director of Information Technology for Long Lines. “OpenVault’s Congestion Manager is providing us with unprecedented visibility into network traffic conditions, expediting and automating our ability to correct incidents in near-real time and provide superior connectivity for the communities we serve.”

“As individual broadband usage rises to new levels, the importance of tools that ensure the highest Quality of Experience for all subscribers is increasing,” said Keith Broach, Executive Vice President of Global Sales for OpenVault. “Using Congestion Manager’s automated management capabilities, Long Lines is amplifying its ability to operate its networks at peak levels to assure that its customers receive maximum benefit from their broadband subscriptions.”

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