UK comms regulator Ofcom has set out a range of measures to help ensure out-of-contract broadband customers pay fairer prices, and providers offer better protection to vulnerable customers. It has been concerned about some broadband customers who pay high prices when their introductory offer has ended, meaning they are ‘out of contract’. Many of these […]
Marking its first distribution deal with a major US video and Internet provider, sports streaming service DAZN is now available to Comcast customers on Xfinity Flex and will be available over the Internet to millions more on Xfinity X1 this autumn. “We’re thrilled to give our Xfinity X1 and Xfinity Flex customers access to DAZN’s […]
When US consumer advice body Consumer Reports asked its members for feedback on their pay-TV, home Internet, and bundled plans, most companies got poor marks for value and many for customer service. A good percentage of people said they were thinking of cancelling their pay-TV contracts with their cable or satellite company, and acknowledged frustration […]
Vodafone Spain more than tripled its losses in its last fiscal year, April 2018-March 2019, to €601 million from €180 million in the previous year. Total revenues fell to €4.6 billion, a 5.5 per cent decrease, with its EBITDA down €533 million, double the previous year. According to the company, these results are due to […]
August brought declines across India on the Netflix ISP Speed Index – a monthly update on which Internet Service Providers (ISPs) provide the best prime time Netflix streaming experience. Three different Internet providers in the country experienced declines in the month of August. D-VoiS fell 0.33 Megabits per second (Mbps) to a 2.57 Mbps average, […]
Sky has announced the launch of its all-new broadband offering, Sky Broadband Ultrafast, which gives UK households access to over 12 times faster speeds than Sky’s standard broadband, with average download speeds of 145Mbps and 285Mbps – depending on which product is chosen. Sky Broadband Ultrafast has been developed to address households’ ever-growing connectivity needs. […]
US wireless carriers have long said they may slow video traffic on their networks to avoid congestion and bottlenecks. But new research shows the throttling happens pretty much everywhere all the time. Researchers from Northeastern University and University of Massachusetts Amherst conducted more
Netflix has released July data from its ISP Speed Index – a monthly update on which Internet Service Providers (ISPs) provide the best prime time Netflix streaming experience. While not quite as large as the increases in June, the month of July brought several notable upticks. Denmark’s Dansk Kabel TV saw the largest increase, rising […]
Orange Spain’s revenues remained flat in the first half of the year reaching €2.6 billion, down 0.4 per cent versus the same period last year. EBITDA grew by 2 per cent to €787 million and CAPEX amounted to €529 million, down 7.8 per cent. Orange has over 3 million fibre optic customers, up 19.7 per […]
Ofcom has published the latest league tables on the complaints it receives about the UK’s major home phone, broadband, mobile and pay-TV firms. The quarterly report reveals the number of complaints made to the media regulator between January and March this year about firms in the home broadband, landline telephone, mobile and pay-TV markets. All […]