The US Federal Communications Commission’s Restoring Internet Freedom Order will take effect on June 11th, returning the regulation of Internet service providers to what the FCC describes as “the bipartisan, light-touch approach that fostered rapid Internet growth, openness, and freedom for nearly 20 years”. “I strongly support a free and open Internet,” declared FCC Chairman […]
BT is preparing to cut 13,000 staff over the next three years and move out of its London HQ after nearly 150 years, as it seeks to cut £1.5 billion (€1.71bn) in costs after a difficult 18 months. The latest job cuts and restructuring come as the company delivered a 3 per cent drop in […]
Ofcom has revealed which broadband and phone companies are falling far short in serving their customers, and those who are setting a strong standard for satisfaction. In a comprehensive survey of telecoms customer service, the media regulator shows how each major provider performs on measures including customer satisfaction, complaints and call waiting times. Overall, eight […]
Orange Spain increased its revenues by 4.3 per cent in the first quarter of the year to €1.3 billion. The company increased its convergent revenues by 7 per cent to €526 million, largely thanks to the 2.1 per cent rise in the number of convergent subscribers and 3.8 per cent rise is ARPU to €57.10. […]
INCOMPAS, the Internet and competitive networks association, whose members include leading streaming and Internet edge companies in the US, as well as new competitive fibre network builders, filed a Petition in the United States Court of Appeals for the District of Columbia (D.C. Circuit) challenging the Federal Communication Commission’s (FCC) Restoring Internet Freedom Order. The […]
TalkTalk has again been named the most complained about ISP in the UK, in the latest report from the telecoms regulator Ofcom. For every 100,000 TalkTalk customers, around 31 made a complaint to Ofcom about the company’s broadband services between October and December 2017. Technical faults were the main reason for complaints. BT came out […]
On April 23rd the Federal Communications Commission’s (FCC) repeal of net neutrality rules begins. According to a Paychex Small Business Survey conducted by Paychex, a provider of integrated human capital management solutions, 44 per cent of small business owners feel repealing net neutrality rules that are currently in place will negatively impact their business website, […]
Spain’s major operators, Telefónica and Orange, are both doubling their fibre optic connection speeds free of charge in a bid to capture more subscribers. Telefónica is doubling its speeds at no extra cost for Fusión clients, going from 50 Mbps to 100 Mbps and from 300 Mbps to 600 Mbps. Additioanlly, the company is set […]
The biggest speed increase on the Netflix ISP Speed Index for March – the monthly update on which Internet Service Providers (ISPs) provide the best primetime Netflix streaming experience – went to Japan’s Softbank (Fibre), helping the ISP rise 11 spots to second in Japan. Softbank’s Fibre offering’s speeds increased by 0.67 Megabits per second […]
The first results from a broadband speed testing programme undertaken by the Australian Competition & Consumer Commission (ACCC) suggest that nbn (national broadband network) broadband services from iiNet, Optus, Telstra and TPG are now delivering between 80 and just over 90 per cent of the maximum plan speeds in the evening busy hours. The report, […]