Eighty-four per cent of Internet Service Providers (ISPs) stayed the same and 15 per cent increased 0.2 Mbps, resulting in a higher average speed in March 2024 on the Netflix ISP Speed Index – a monthly update on which ISPs provide the best prime-time Netflix streaming experience. Netflix notes that these speed are considered normal […]

Eighty-four per cent of Internet Service Providers (ISPs) decreased 0.2 Mbps and 15 per cent stayed the same, resulting in a lower average speed during February on the Netflix ISP Speed Index – a monthly update on which ISPs provide the best prime-time Netflix streaming experience. Netflix notes that these are considered normal moves as […]

Japanese ISP SoftBank-DSL improved its speed more than any other ISP for the month of September on the Netflix ISP Speed Index, a monthly update on which ISPs provide the best prime time Netflix streaming experience. SoftBank-DSL in Japan saw an increase of 0.4 Mbps (megabits per second) to 3.2 Mbps, an improvement over its […]

Netherlands’ Caiway saw an increase of 0.4 Mbps to 3.4 Mbp for the month of August on the Netflix ISP Speed Index, a monthly update on which ISPs provide the best primetime Netflix streaming experience. This was an improvement from last month’s performance, where Caiway dropped by 0.6 Mbps to 3 Mbps. The Netherlands also […]

Honduras’ Tevistat improved more than any other ISP for the month of July on the Netflix ISP Speed Index – a monthly update on which ISPs provide the best primetime Netflix streaming experience. Tevistat returned to its April form, with an increase of 0.2 Mbps to 2.4 Mbps. Tevistat saw a similar increase in April […]

Critics of America’s private-sector broadband system often argue it underperforms European prices, coverage, speed, and competitive offerings, ergo US policymakers should adopt similar regulations, such as making incumbent providers unbundle their services. But a report from the Information Technology and Innovation Foundation (ITIF), the think tank for science and technology policy, concludes that US and […]

Findings from a new study – The State of Mobile & Broadband customer support – by customer and network experience platform provider Subtonomy suggest that quality of service, as well as the quality of support, influence user decisions as to which Internet Service Provider to select. Sweden is a highly advanced digital economy, ranking third […]

Netflix announced at this year’s Partner2Connect (P2C) Digital Development Roundtable its continued efforts to collaborate with internet service providers to make stories made globally more locally accessible.  As members of the P2C Digital Coalition, Netflix pledges to partner with neutral internet exchange points and data centers to deploy content caching servers in Least Developed Countries […]

After slipping 2.6 per cent last year, customer satisfaction with video streaming services is steady with a score of 74 (on a scale of 0 to 100), according to the American Customer Satisfaction Index (ACSI) Telecommunications Study 2021-2022. Consumers still favour streaming over all the other telecommunications industries – and its lead over the next […]