Digitalsmiths, the expert in personalised video search and recommendations and a subsidiary of TiVo, has announced that Charter Communications began deployment of the Digitalsmiths Seamless Discovery platform to more than 5 million Charter TV and Internet customers. Charter Communications is leveraging the key features within Seamless Discovery including Digitalsmiths’ Unified Data Service and Business Console and numerous video discovery applications spanning personalized search, recommendations and sports discovery across platforms and devices. Digitalsmiths technology allows Charter Communications viewers to increase engagement and discover the relevant content they want faster and on channels they may not have normally surfed.
The Charter TV application, available on iOS and Android platforms, includes Digitalsmiths Seamless Discovery. In the coming months Charter will deploy Digitalsmiths Seamless Discovery on additional platforms and devices.
“Charter continues to improve the overall entertainment experience for our customers with modern discovery features that provide relevant content recommendations,” said, Rich DiGeronimo, Charter’s senior vice president, product and strategy. “In addition to improving the customer experience, Digitalsmiths Seamless Discovery’s architecture easily integrates into Charter’s data aggregation systems to power the Charter TV App today, and additional cloud-based user interfaces in the near future.”