Customers are experiencing hit-and-miss levels of customer service from major telecoms providers, Ofcom has found, as the UK regulator shines a light on how providers perform and compare. Its report on service standards across the telecoms industry covers 2021, including the continued impact of the Covid-19 pandemic. Overall, customer satisfaction levels remain high (mobile: 91 […]
Emirates Telecommunications Group company e&, formerly known as Etisalat, has acquired approximately 2,766 million shares in Vodafone Group Plc, representing 9.8 per cent of Vodafone’s issued share capital (excluding treasury shares) for purchase cost of circa $4.4 billion (€4.23bn). e& has made the investment in Vodafone to gain significant exposure to a world leader in […]
In a move designed to speed up digitalisation of Italy, dominant telco TIM, FiberCop and Open Fiber have signed a commercial agreement that allows for the reuse of the network infrastructures in what are termed the ‘white areas’, where the development of a TLC infrastructure under concession has been financed by public funding. The agreement […]
Elite Token, the crypto system built on the Polygon blockchain to create an ecosystem uniting the mobile industry, influencers, NFTs, the metaverse, and Play2Earn, has announced a partnership with Elimobile to launch its first-ever telco that uses blockchain and tokenisation. Launched in Italy, the Elimobile’s telco will use the $ELITE token. Mario Colabufo, CEO and […]
BT Group has published its full year results, revealing underlying revenue of £20.9 billion (€24.4bn) – down 2 per cent for the full year – attributed to declines in Enterprise and Global. Cost savings meant EBITDA rose 2 per cent to £7.6 billion. The telco said it is on track to meet its targets for […]
Liberty Global, the multinational telco, has published its Q1 2022 financial results. CEO Mike Fries stated: “First, our thoughts go out to all those impacted by the war in Ukraine. I’m very proud of our operations and employees across Liberty Global for their devoted efforts to support those in need. While we all hope for […]
Virgin Media O2 has published its Q1 results revealing adjusted revenue of £2.5 billion (€2.9bn) was broadly flat YoY, an improvement compared to the YoY revenue declines in Q1 2021 and Q4 2021. This performance was supported by increased growth in Mobile revenue which was up 0.9 per cent to £1.3 billion, including a 4.9 […]
Thaicom’s 30-year concession to operate the nation’s satellites ended last September. The Thai government took two satellites – half the fleet – back on September 10th 2021. The consequences are now clear. The Thai Ministry for Digital Economy and Society (MDE) had hoped to find someone prepared to stump up the government’s fees for using […]
Worldwide spending on Telecom Services and Pay-TV Services reached $1,566 billion (€1,490bn) in 2021, an increase of 1.6 per cent year over year, according to the International Data Corporation (IDC) Worldwide Semiannual Telecom Services Tracker. IDC expects worldwide spending on telecom and pay-TV services to increase by 1.4 per cent in 2022 and reach a […]
Fibre optic component specialist HUBER+SUHNER has unveiled a new Fibre-to-the-Home (FTTH) modular connectivity solution, suggesting it is the first on the market to enable subscribers partially to install their own fibre. Known as RESA, the new solution is designed for rural/suburban residential and commercial areas, intended to provide an easy installation alternative for both carriers […]