Ofcom has published the latest league tables on the complaints it receives about the UK’s major home phone, broadband, mobile and pay-TV firms. The quarterly report reveals the number of complaints made to Ofcom between April and June this year, when the UK’s lockdown restrictions began to ease. Complaints in this quarter fell across the […]

Multiplay telco TalkTalk says it is the first major broadband provider in the UK to offer a fibre and Netflix package without having to pay more for an additional TV bundle. The Fibre and Netflix package is available on an 18-month contract basis with TalkTalk’s two Fibre products (average speeds of 38Mbs or 67Mbs), which […]

Telco TV specialist Netgem is to supply Netgem TV, its multi-screen operated entertainment platform, to UK multiplay telco TalkTalk Group for the launch of the operator’s next generation TalkTalk 4K TV service. TalkTalk intends to be at the heart of Britain’s plans for Full Fibre, offering the best user experience for connected TV and streaming […]

UK broadband and landline customers will find it easier than ever to change provider and secure a better deal, under a new ‘One Touch Switch’ process implemented by regulator Ofcom. The change means all home broadband users – including cable and full fibre customers – will only have to contact their new company to switch, […]

DZS, a global player in broadband connectivity, mobile and optical transport, and software defined networking solutions, has announced a collaboration with UK fibre network innovator Freedom Fibre to build an all-new, high-performance fibre network for nationwide telecom leader TalkTalk, which serves over 4 million customers across the country. Already underway, the 18-month greenfield rollout will […]

OneWeb, the global communications network powered from space, has announced the appointment of Nadia Hoosen as Chief Legal Officer and Group Company Secretary. A dual qualified Solicitor and Chartered Secretary, Hoosen has two decades of legal and UK listed/regulatory expertise. Hoosen has spent most of her legal career in-house within regulated consumer facing, technology, media, […]

Scottish Rugby has confirmed that every Sunday fixture in the second season of the FOSROC Super6 competition will be televised live on free-to-air television by the competition’s new broadcast partner, FreeSports. FreeSports will broadcast 11 matches in the FOSROC Super6 exclusively live on TV, and on the online FreeSports Player, within the UK and Ireland. […]

In Q4 2020, the quarterly growth of global pay-TV subscriptions stood at 4.6 per cent, having gone up by more than one percentage point compared to the previous quarter, acording to data from Point Topic. This quarter Point Topic updated its pay-TV subscriber figures by expanding coverage in terms of geographies and technologies. Point Topic […]

Data from research firm Point Topic indicate that the collective efforts of altnets and challenger ISPs could see nearly 1 million additional broadband customers using an altnet or challenger ISP by the end of 2025, increasing market share from 12 per cent currently to 14.5 per cent or 3.75 million customers. The data, commissioned by […]

Findings from Kagan, a media research group within S&P Global Market Intelligence, suggest that the 16 countries in its analysis had a combined 121.9 million paid subscriptions at the end of 2020, with the UK, Germany and France occupying the top three positions. In a blog post, Michail Chandakas, Associate Research Analyst, and Vladimir Ryazantsev, […]