Millions of families under pressure from the rising cost of living could each save £144 (€172) on their annual broadband bills, UK comms regulator Ofcom has found. Special discounted broadband packages – sometimes known as ‘social tariffs’ – are available to an estimated 4.2 million households in receipt of Universal Credit. But only 55,000 homes […]
Ofcom has published the latest league tables on the complaints it receives about the UK’s major home phone, broadband, mobile and pay-TV firms. The quarterly report reveals the number of complaints made to Ofcom between July and September last year and shows that complaints across the board are at all-time low levels. Three of the […]
Jamie Woodruff, a leading authorities on cyber security, says that the Metaverse is among the new ways scammers could target the growing number of online gamers in the UK. The warning comes as research from connectivity provider TalkTalk shows that 71 per cent of gamers have been targeted, or know someone who has been targeted, […]
A third of Brits spend the equivalent of 43 days a year streaming TV with their partner, yet just 4 per cent cuddle while doing so, according to research from connectivity provider TalkTalk. But while couples may not want to cuddle when s, it appears they more affectionate when it comes to choosing what they […]
Netgem has posted a 30 per cent growth in subscribers – direct and non-direct – reaching a total of 363,000 customers in 2021. The company, which attributes the rise to the development of its content-as-a-service activity, is forecasting 500,000 subscribers by the end of 2022. Netgem’s main markets are the Nordics, UK and France. In […]
Gaming consoles emerged the winner in the battle of the Christmas presents, according to network usage data from UK connectivity provider TalkTalk, who analysed the data of over one million of its customers – showing what devices they connected to the network and when on Christmas Day 2021 vs 2020 – and it’s thrown up some […]
Customer engagement, revenue management and payments solutions specialist CSG’s cloud-based, end-to-end software-as-a-service (SaaS) platform has enabled UK connectivity provider TalkTalk, to launch what it says is the country’s first-ever Netflix subscription outside of traditional TV bundling. With CSG’s marketplace solution at the heart of its entertainment operations, TalkTalk has the scalability to add new content […]
The popularity of Netflix dramas such as Squid Game, Bridgerton and Tiger King is driving a significant increase in internet usage among pensioners, according to broadband usage data released by connectivity provider TalkTalk. The data, part of TalkTalk’s latest Internet Insights Report, shows that internet usage among over 65s from July to November this year […]
TalkTalk has launched its new Future Fibre 1Gb and Total Home Wi-Fi package in the UK. TalkTalk’s new package includes two Amazon eero Pro 6 mesh Wi-Fi devices. It also comes with Total Home Wi-Fi included as standard – a TalkTalk package enabling Future Fibre customers to extend their Wi-Fi coverage by adding additional Amazon […]
Ofcom has published the latest league tables on the complaints it receives about the UK’s major home phone, broadband, mobile and pay-TV firms. The quarterly report reveals the number of complaints made to Ofcom between April and June this year, when the UK’s lockdown restrictions began to ease. Complaints in this quarter fell across the […]