UK telecoms and broadcast regulator Ofcom has published the latest figures for complaints received about the UK’s main landline, mobile, broadband and pay-TV providers. This latest quarterly report covers the period from January to March 2023. During this period, complaints to Ofcom increased slightly on the previous quarter (October to December 2022), with slight increases […]

Ofcom and the UK’s biggest telecoms companies have come together to sign a new pledge, committing to help get more women build technology careers across the industry. The telecoms sector has been historically male-dominated – particularly in more senior technology-based positions. However, Ofcom and seven of the biggest companies in the sector – BT Group, […]

In a trading update, Netgem has announced that it continues to execute on its growth strategy in the connected entertainment market. In the UK, the deployment of TalkTalk TV 4K powered by Netgem is moving forward, now offering more than 220 channels, including 100 FAST channels like Deal or No Deal, Motorvision and Tennis TV. […]

UK telecoms regulator Ofcom has published its decision not to prevent digital infrastructure provider Openreach from introducing its new pricing offer for full-fibre broadband, known as ‘Equinox 2’. Under its rules, Openreach must notify Ofcom of certain offers before they come into effect. This is to allow the regulator to assess them before they are […]

UK comms regulator Ofcom has opened an industry-wide enforcement programme regarding the failed implementation of a new broadband switching process, as industry misses the deadline for launching the new service. New rules have come into force requiring landline and broadband providers to operate the ‘One Touch Switch’ process for residential customers. After extensive consultation with […]

Which? has found that TalkTalk is currently the worst internet service provider (ISP) in Britain. The competition for worst service provider seemed to be among the biggest companies. TalkTalk customers gave it the lowest possible ratings for technical support, customer service and broadband speed. Many people are under the illusion that TalkTalk has its own […]

The past two quarters marked a definite slowdown within the fixed line sector as Covid pandemic gains firmly abated along with the cost of living crisis seeing a shift from fixed services to mobile broadband only, reports Point Topic. Despite the sector’s healthier uptake in numbers across the board, with around 85,000 net broadband additions […]

TalkTalk saw its highest ever data usage peak on February 15th, overtaking the previous recorded spike in December 2022. At around 9:12pm, TalkTalk customers were using a combined 10.25 Tbps. Season 2 of the popular Call of Duty Modern Warfare 2 and Warzone 2 video games was released at 6pm, followed by the Premier League […]

UK multiplay operator TalkTalk has partnered with graffiti and mural artist Qubek to create a live street art stunt, highlighting how people across the UK are spending unnecessarily on lengthy, expensive and bulky TV packages. The stunt supports the launch of the TalkTalk TV Hub, released at the end of 2022. Russell Meheen, also known […]

The UK’s broadband use is set to break records after a bumper 2022 saw people head online to engage with major events such as the Queen’s Funeral, watch live sport, enjoy the build-up to Christmas, and continue online gaming, particularly Call of Duty. UK digital infrastructure provider Openreach’s annual broadband update – based on the […]