Virgin Media O2 has renewed its interest in acquiring TalkTalk’s consumer division after a larger £3 billion deal for the entire ISP was abandoned in Q4 2022 following market and regulatory uncertainty. Discussions are said to be in their early stages, with no guarantee of a deal, according to The Telegraph. TalkTalk is currently restructuring […]

Ofcom has published the latest figures for complaints the media watchdog has received about major broadband, pay-TV, mobile and landline providers, covering the period from July to September 2023. On average, broadband, landline and pay-TV complaint volumes have increased from the previous quarter, while complaint volumes across all categories have slightly increased compared to the […]

New and existing customers on TalkTalk’s fibre broadband packages (Fibre 35 & 65) can now get the TalkTalk TV Hub. The TV Hub launched earlier this year as a limited release for its Full Fibre customers and after strong demand, the connectivity provider will now be rolling out the release more widely. The TV Hub […]

UK telecoms and broadcast regulator Ofcom has published the latest figures for complaints received about the UK’s main landline, mobile, broadband and pay-TV providers. This latest quarterly report covers the period from January to March 2023. During this period, complaints to Ofcom increased slightly on the previous quarter (October to December 2022), with slight increases […]

Ofcom and the UK’s biggest telecoms companies have come together to sign a new pledge, committing to help get more women build technology careers across the industry. The telecoms sector has been historically male-dominated – particularly in more senior technology-based positions. However, Ofcom and seven of the biggest companies in the sector – BT Group, […]

In a trading update, Netgem has announced that it continues to execute on its growth strategy in the connected entertainment market. In the UK, the deployment of TalkTalk TV 4K powered by Netgem is moving forward, now offering more than 220 channels, including 100 FAST channels like Deal or No Deal, Motorvision and Tennis TV. […]

UK telecoms regulator Ofcom has published its decision not to prevent digital infrastructure provider Openreach from introducing its new pricing offer for full-fibre broadband, known as ‘Equinox 2’. Under its rules, Openreach must notify Ofcom of certain offers before they come into effect. This is to allow the regulator to assess them before they are […]

UK comms regulator Ofcom has opened an industry-wide enforcement programme regarding the failed implementation of a new broadband switching process, as industry misses the deadline for launching the new service. New rules have come into force requiring landline and broadband providers to operate the ‘One Touch Switch’ process for residential customers. After extensive consultation with […]

Which? has found that TalkTalk is currently the worst internet service provider (ISP) in Britain. The competition for worst service provider seemed to be among the biggest companies. TalkTalk customers gave it the lowest possible ratings for technical support, customer service and broadband speed. Many people are under the illusion that TalkTalk has its own […]

The past two quarters marked a definite slowdown within the fixed line sector as Covid pandemic gains firmly abated along with the cost of living crisis seeing a shift from fixed services to mobile broadband only, reports Point Topic. Despite the sector’s healthier uptake in numbers across the board, with around 85,000 net broadband additions […]