As many UK mobile, TV and broadband firms prepare to hike monthly bills by up to 18 per cent this spring, new research from consumer champion Which? finds that customers could save over £250 (€284) a year by switching providers. Which asked more than 5,000 customers who had their contract end on either their mobile, […]

Insights released by Virgin Media O2 reveal the consumer connectivity behaviours that have shaped 2022 as Brits navigated a year of ‘new-normal’ and witnessed major, historic events from the death of Queen Elizabeth II to the Lionesses’ football success in the summer. As 2022 brought post-Covid freedoms, demand for data remained at record levels. Virgin […]

Warzone 2.0, the latest version of Call of Duty’s popular Battle Royale mode, was made available for preload from November 14th, but it was in the early hours of November 16th that saw gamers get ready for the big launch. Whilst most of the country were asleep, usage of Virgin Media O2’s broadband network continued […]

From now until November 28th, Virgin Media says it is offering its lowest price ever for M350 broadband at £27 per month, saving customers 52 per cent off the original price with a total saving of £522. Customers who want TV on top of their broadband can get the Bigger M350 bundle for £39 per […]

Virgin Media O2 is giving millions of its customers a broadband speed boost at no extra cost, offering them even more megabits for their money at a time households are increasingly reliant on broadband to stay connected and entertained. The boost, effective immediately, will see Virgin Media’s M100 service benefit from a 22 per cent […]

Virgin Media O2 has announced that its first joint product, Volt, has surpassed one million customers just a year on from its launch. The joint offering launched within months of the companies’ £31 billion merger in 2021, with the aim of boosting services for its customers by offering Virgin Media’s ultrafast broadband and O2’s mobile […]

Virgin Media is offering Stream customers new savings on popular subscriptions including BT Sport, Sky Sports, and Sky Cinema which it says will save customers up to £31 per month in comparison to Sky’s new streaming service. Available immediately, Virgin Media customers who take M350, M500 or Gig1 broadband only packages can get Stream with […]

Virgin Media O2 has boosted its support for those hit hardest by the cost-of-living crisis with a price cut to its existing social tariff and plans to launch a new triple speed social broadband tier with an optional discounted entertainment offer. The price of basic Essential Broadband, which is specifically targeted at those receiving Universal […]

UK comms regulator Ofcom is urging telecoms firms to do more to support their customers through the cost-of-living crisis, as new research reveals record numbers of households are struggling to afford their communications services. Ofcom’s annual affordability study finds that nearly a third (29 per cent) of customers – around 8 million households – are […]

Michael Hornung, who in June 2022 was jailed in his absence to four and a half years in prison for selling set-top boxes giving illegal access to Sky TV, BT Sport, and Virgin Media, has been ordered to pay more than £250,000 (€288,000) under the Proceeds of Crime Act. Minshull Street Crown Court in Manchester […]